Daniel Lyons Email & Phone Number

Toronto, Ontario, Canada

Toronto

• Manage the Global Product Initiatives team that works in partnership with RGA’s clients to develop and launch new digital tools and insurance products around the world. • Maximize value from RGA’s portfolio of digital commercial products (e.g., health engagement tools, electronic underwriting tools, health risk assessment tools):o Manage RGA’s highest profile/impact digital commercial products.o Ensure commercial excellence through creation and use of a product lifecycle framework.o Build business cases to scale RGA’s digital products to new geographies. • Drive strategic product development planning within RGA’s 27 global offices, ensuring productinnovation activities are focused on the highest value opportunities to grow RGA’s revenue.• Operate a management information and financial reporting dashboard to analyze performance metrics and identify areas for investment to grow via product innovation. • Conduct voice of the customer studies to identify new opportunities to innovate with RGA’s clients.• Co-leading global transformation initiative (called “Gateway to RGA”) to implement an integrated account management approach across RGA’s business development function.• Selected to RGA’s Senior Leadership Development Program for high achieving leaders.

Toronto

• Led teams providing strategic consulting and advisory services to clients. • Solved strategic and operational challenges for over 35 organizations. Examples of relevant casework are below: o Identified cost savings levers and supported restructuring of the sales & marketing function at a large global pharmaceutical manufacturer.o Conducted an analysis to identify cost savings opportunities at a regional US health insurer and supported implementation of actions to realize savings. o Implemented a High Intensity Care Model with a health insurer and eight healthcare provider organizations. The value-based care model transformed care reimbursement and patient engagement for Michigan’s highest need seniors.o Successfully led and implemented a strategy for a large global life insurer to enter the US market for employee health and protection benefits. o Developed and implemented a customer experience strategy for a global insurer, working with employers and brokers to understand hassles and design “signature moments”. o Designed an individual segment distribution strategy for a state-based insurer. o Developed a growth strategy for a regional insurer’s wellness business unit.o Supported a national US health insurer’s decision to distribute products on the Obamacare exchange by modeling expected financial impacts of healthcare reform. • Undertook business development efforts to secure new consulting engagements. • Created and implemented account plans to maximize client utilization of all firm services.

Toronto, Canada Area

Hba, Business Administration And Management, General

Bmsc, Medical Science