Daniel M. Email and Phone Number
I began my career in management in the gambling industry with William Hill, where I had the opportunity to meet fantastic colleagues and understand the significance of prioritizing customer needs. My rapid progression to Customer Experience Manager enabled me to swiftly adapt to and enhance the customer experience, aligning with their expectations.I then transitioned these skills into the pawnbroking industry, where I took on the role of Assistant Manager. In this position, I assisted the store manager with daily tasks and worked towards achieving the company’s objectives. Through my efforts, I became one of the top salespeople in the store, excelling at upselling services and expanding our customer base. Additionally, I gained valuable experience in leading a team, ensuring we met daily targets while keeping everyone motivated and engaged.I am now a Branch Manager for Nights at Bookers, the UK’s number one selling wholesaler. In this role, I contribute to maintaining one of the largest delivery operations in the industry, ensuring efficiency and excellence in service.
Booker Group
View- Website:
- bookergroupjobs.co.uk
- Employees:
- 1552
-
Branch Manager NightsBooker Group Feb 2024 - PresentLondon, England, United KingdomI work seamlessly with the Morning and Twilight Delivery Managers to support the Area Manager to ensure that the Delivery Service from the Delivery Hub is best in class. I manage a Store which is Safe, Secure and Legal at all times, maximising efficiency, delivered availability and delivering accurately and on time to our customer.Ensuring that all replenishment activity is managed accurately, including the space check report, and that damages are processed correctly and in a timely manner.I also manage all resources and staff, developing and attaining sales goals, delivering customer service, and growing the location's revenues. -
Night Delivery SupervisorBooker Group Nov 2023 - Feb 2024Enfield, England, United KingdomA night delivery supervisor is responsible for overseeing and managing the operations and activities related to nighttime deliveries within a company or organization. Their primary role is to ensure that all deliveries are completed efficiently and on time during the night shift. Here are some specific tasks and responsibilities commonly associated with a night delivery supervisor:They play a key role in planning delivery routes and schedules for the night shift. This involves collaborating with various stakeholders, including drivers, warehouse staff, and logistics teams, to ensure optimal efficiency.The supervisor is responsible for overseeing and managing a team of drivers and delivery personnel. This includes assigning routes, providing guidance and support, monitoring performance, and addressing any issues or concerns that arise during the shift.They utilize various tracking systems and technologies to monitor the progress of deliveries throughout the night. This helps them keep a close eye on the status of each delivery, identify any potential delays or issues, and take necessary actions to maintain prompt and accurate deliveries.Ensuring compliance with safety regulations, company policies, and legal requirements is a crucial aspect of the supervisor's role. They provide training and guidance to the night delivery team on safety procedures, routine vehicle maintenance, and other relevant regulations to minimize risks and maintain a safe working environment.Overall, a night delivery supervisor plays a critical role in ensuring smooth and efficient night deliveries, managing a team of drivers, addressing operational challenges, and maintaining compliance with safety and company policies. -
Delivery SupervisorBooker Group Apr 2022 - Dec 2023Enfield, England, -
Lead SupervisorAmazon Oct 2021 - Apr 2022 -
Assistant ManagerCash Converters Uk Oct 2018 - Nov 2021England, United Kingdom -
Customer Experience ManagerWilliam Hill Jan 2016 - Oct 2018London, United Kingdom -
ControllerLord Cars May 2014 - Nov 2015
Daniel M. Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Daniel M.
What company does Daniel M. work for?
Daniel M. works for Booker Group
What is Daniel M.'s role at the current company?
Daniel M.'s current role is Branch Manager Nights - Makro - Booker Group.
What schools did Daniel M. attend?
Daniel M. attended Canterbury Christ Church University.
Who are Daniel M.'s colleagues?
Daniel M.'s colleagues are Rakesh Jeengar, Andy Jones, Dominika Stawarz, Horacio Garcia, Mercedes Valencia, Rajveer Raj, Tom Whitmore.
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