Daniel Inocencio Email and Phone Number

• ACE Award Winner• Resolved ServiceNow cases by fulfilling HR requests, addressing system issues, and being first point of contact for various HR related questions• Act as the Analyst on Point (AOP) delegating tasks to the team and and oversee the onboarding of employees weekly• Drafted offer letters to candidates and onboarded employees, executive level positions and international transfers across North America, Asia, and Europe• Implemented automation in data sheets to eliminate manual entry saving time and preventing manual errors. • Experience utilizing Google Suite, Powerpoint Workday, ServiceNow, Sharepoint, Microsoft Office, Fragomen, and Smart Recruiters, background checks, I-9s, referrals, new-hire paperwork

US Census Bureau Office Operations Supervisor July 2020 – Present• Manage a team of clerks assigning them tasks that fit their strengths• Onboarded 1500 temporary employees within 5 days• Review payroll for errors and correctness for employees weekly• Assist in missing pay or pay errors for employees• Process high volume amount of resignations IT Clerk May 2020 – July 2020• Set up 1500 devices for employee field use• Troubleshoot technical issues both in field over phone and in office• Maintain and update inventory of all devices weekly• Lead instructional meetings for IT usage for field staffAdmin Clerk March 2020 – May 2020• Screened and interviewed high volume of candidates• Scheduled background checks for high volume of applicants