Daniel Macanowicz Email & Phone Number

Burlington, Ontario

Assists in the day-to-day operations of the Creditor Client Service Centre, ensuring efficient and responsive service is provided on client interactions. Responsible for the coaching, development, quality control and mentoring of the Creditor Client Service Team, effectively driving business results and strong customer service performance through the team..

Mississauga, ON

I provide fundamental customer service policy amendments for automobile and property insurance as requested by clients, as well as quote and sell basic automobile and property insurance to clients. This also involves advising and coaching clients on what type of coverage/policy would best meet their needs.I provide fundamental front line underwriting.

• Efficiently adapted to individual agency operations as a floater, allowing for effective handling of clients’ requests and queries, mitigating any disruption for a variety of agencies due to staff on leave
• Enabled agencies to benefit from a positive loss ratio by ensuring new business requirements were met and exceeded The Co-operators’ underwriting rules
• Contributed to agencies’ growth in multi-line clients by both cross-selling current clients and advocating new clients to insure multiple lines of business
• Adhered to The Co-operators best practices with regards to all administrative functions, resulting in agencies performing well during audits and at their peak during day-to-day operations

• Actively contributed to the completion of house renovations by carrying out multiple home improvement projects of varying natures
• Acquired a wide range of knowledge in plumbing, electrical, paint/plastering and landscaping

• Ensured the organization and cleanliness of the entire department which kept the department running at full capacity
• Prepared both un-cooked and ready-to-eat entrees for customers, complying with Costco’s high safety and health standards
• Organized products in a neat and appealing manner ensuring that Costco met its daily sales targets

Cip

Bachelor Of Commerce (B.Com.), Marketing

Bachelor Of Commerce (B.Com.), 4 Month International Exchange