Daniel Malin Email & Phone Number

San Antonio, TX, US

New York, NY, US

• Conduct extensive data analysis using statistical models and advanced data visualization techniques to support decision-making and drive business results
• Design and implement data-driven solutions to improve operational efficiency and revenue performance, including dashboards, reports, and predictive models
• Lead data-driven projects from inception to completion, utilizing project management methodologies to ensure on-time delivery and meet business requirements
• Analyze large and complex data sets to identify trends, patterns, and insights, presenting findings to stakeholders and making data-driven recommendations
• Design and develop dynamic dashboards to provide real-time insights into key business metrics and performance indicators for stakeholders, ensuring data accuracy and consistency through ongoing maintenance and updates

New York, NY, US

• Conducted complex investigations into suspected fraudulent activity related to bank accounts and financial transactions, utilizing data analysis and detective techniques to identify patterns and potential criminal.
• Led a team of 20 representatives with minimal quality errors and strong productivity scorecard ratings, all while ensuring high quality business results and minimizing department losses
• Managed and coached specialists on a successful career path, while meeting all my day to daytime sensitive deliverables and department metrics under pressure
• Implementing process improvement changes to enhance efficiency and high-quality customer and specialist interaction
• Oversaw internal audits and addressed any findings with specialist to achieve the highest business results to improve audit ratings for the department overall
• Implemented updated policies and procedures with our quality assurance partners and division leader to prevent regulatory compliance violations to minimize losses

New York, NY, US

• Conducted in-depth investigations of flagged transactions and accounts including origin investigations, validating transactions and account reconciliation
• Monitored and created scorecards for over 300 specialists to maximize efficiency and productivity within the department
• Built data models and maps to generate insights from specialists targeted goals, to boost their productivity output by 50%

New York, NY, US

• Navigating multiple technologies while staying engaged while working over 1,000 claims a month.
• Ability to work independently and collaborate in a team environment while also overseeing an eight-person team.
• Thinking critically and exercising independent judgement and effective prioritizing work to ensure operational efficiency.
• Resilience and adaptable in a fast-paced environment with zero errors, while communicating with supervisors.

Frisco, Texas, US

• Met with client to discuss existing marketing strategies and identify targeted international audience to increase brand awareness of the Ryder Cup
• Collaborated with 4 teammates to conduct thorough research on cultural preferences to design a social media marketing campaign in India
• Presented potential marketing plan to PGA executives which resulted in positive reviews

• Attentive, courteous, and efficient in serving over 200 guests a day, 4 managers and 14 employees.
• Administered check-ins, check-outs, and reservations of over 300 guest a day in a friendly efficient and courteous manner.
• Achieved most membership sign ups for the hotel due to having great customer relations with guests.
• Resolved customer issues and directly communicates daily operations and tasks to hotel manager.

Washington, DC, US

• Supervised a team of 12 specialist in a fast-paced environment to complete the mission
• Effectively managed supply chain of over $100,000 budget each month
• Purchased and inventoried approximately $3.2 million in supplies

Master Of Business Administration - Mba, Analytics

Bachelor Of Business Administration - Bba, Sports Entertainment Management