Graphic and Brand Design: Created compelling visual content for print and digital media, evolving brand identity to maintain relevance.Web and WordPress Development: Designed user-friendly websites, implemented innovative features to enhance performance and usability.Marketing Automation and Data Analysis: Developed automation systems to streamline marketing processes, constructed data pipelines for marketing analysis.CRM and Data Integration: Enhanced customer engagement through CRM systems integration, focusing on HubSpot.Communication Systems Management: Managed and developed communication solutions like CallRail, ensuring robust customer interaction systems.Email Campaigns: Designed and implemented targeted email marketing campaigns to nurture leads and foster customer relationships.Print Materials Coordination: Managed the creation and distribution of print materials across 13+ facilities, ensuring quality and consistency.

Created UX-friendly webpage designs for desktop and mobile using Figma, working closely with back-end developers to ensure seamless integration and functionality.Designed and created social media advertisements, display ads, and graphics that effectively communicated brand messaging and increased engagement and conversion.Produced and edited videos that showcased facilities and features, creating compelling visual content that resonated with target audiences.Developed graphic systems that streamlined workflow and increased efficiency, optimizing productivity and quality of work.Created print designs for marketing purposes, ensuring consistent brand identity and visual messaging across all marketing channels.Designed and created building signage and wayfinding systems, providing effective directional guidance and enhancing the overall user experience.Created vehicle wraps for company usage, delivering eye-catching and impactful brand messaging that increased brand awareness.Created print information packages for customers, providing informative and engaging materials that supported the sales process.Managed print expenditure spreadsheets, ensuring accurate and efficient tracking of all print-related expenses and invoices.Maintained relationships with merchandise vendors, ensuring timely and reliable delivery of high-quality materials.Managed live display screens at facilities, providing real-time information and engaging visual content to enhance the customer experience.Processed signage requests from 16+ facilities, including operational requests such as business cards and envelopes, ensuring timely and accurate delivery of all materials.

Creative Direction and Art Oversight: Provided overarching creative direction, aligning outputs with client vision and goals.Design of Digital and Print Media: Designed products, digital content, websites, and print collateral to support client marketing objectives.Leadership in Branding and E-commerce Development: Led branding, e-commerce platform creation, and print pre-press materials efforts.Creative Strategy Formulation: Developed and executed strategies to drive client engagement and increase brand awareness.Remote Team Management: Managed and mentored a remote design team, ensuring high levels of creative output.Market Research and Trend Analysis: Conducted research to stay abreast of design trends and emerging technologies.Cross-functional Collaboration: Collaborated with marketing, sales, and development teams to deliver integrated solutions.Client Relationship Management: Maintained strong client relationships, providing strategic guidance to achieve marketing and branding goals.Culture of Innovation: Fostered a culture of innovation and creativity within the team.Leveraging Design Thinking: Utilized design thinking to solve complex problems and enhance user engagement.

Conceptualized and designed digital media assets optimized for online platforms.Produced dynamic motion graphics to enhance visual storytelling and engage audiences.Crafted compelling advertisement videos to promote brand awareness and drive sales.Designed eye-catching packaging for products that stand out on shelves and online marketplaces.Delivered engaging presentations at events to showcase company values, services, and products.Managed customer proofs through expert photography and videography skills, ensuring high-quality deliverables.Created unique and captivating greeting card products that resonated with target audiences.Developed print templates that enabled efficient and consistent production of marketing materials.Produced and curated product listings for optimal online visibility and sales conversion.Contributed to back-end WordPress development, ensuring website functionality and usability.Authored persuasive and informative product descriptions that captivated target audiences and drove conversions.Designed and produced print materials that effectively communicated brand messaging and identity.Managed pre-press file production, ensuring print-ready deliverables that met quality standards.

Collaborated with team members to establish and maintain efficient work processes that optimized productivity and quality.Provided exceptional customer service, greeting guests with a warm and welcoming demeanor that created a positive first impression.Managed reservations and booking inquiries with accuracy and professionalism, ensuring that all customer needs were met promptly and effectively.Assisted in cleaning duties, maintaining a clean and organized work environment that met health and safety standards.Trained new team members on standard operating procedures, ensuring that they were able to deliver consistent service quality and adhere to company policies.Identified and resolved customer complaints and issues, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.Proactively monitored inventory levels and supply needs, ensuring that all necessary materials were available to meet customer demand and maintain operations.Contributed to team morale and positive culture by fostering a collaborative and supportive work environment.Maintained a high level of professionalism and attention to detail, ensuring that all work was completed to the highest standards of quality and accuracy.Acted as a reliable and dependable team member, demonstrating a strong work ethic and a commitment to excellence.

Preparing customer proofs through photography and videographyDesigning original greeting card productsDeveloping print templates that meet the needs of various clientsCreating compelling product listings that drive online salesPerforming back-end WordPress development to ensure optimal site functionality