Senior Mechanical Engineer
Piscataway, Nj
Lead cross-functional teams through the complete development and delivery cycle for cellular imaging products used in research and pharmaceutical markets. Ensure the timely completion of each project element and achievement of all specifications, including budget requirements. In a constantly changing environment with substantial internal and external pressure, provide the leadership, balance, negotiation, guidance, problem solving and decision-making essential to delivering top quality results. Key Contributions:-In the role of Lead System Designer, efficiently managed on-time delivery of complex product with multiple teams working in the US and UK.-Directed in-depth quality review for key product (IN Cell 2000), identifying and removing the top 5 component failures through design changes. This success led to the establishment of a monthly quality review for all Cell Technology products.-Delivered total of 3 new instruments on time and within budget (2009-2012).-Serve as a central figure in service training, remote/global support efforts, product demonstrations. -Regarded internally as product expert and go-to resource in solving product challenges. -Avoid costly service calls and maintain customer satisfaction by providing top-tier customer support across global time zones with a 24-hour response time.-Global partner in interpretation of Quality Management System process and best practices regarding OEM projects, balancing requirements with business imperatives.