Working within specimen reception in a busy rapid response laboratory, this role requires excellent attention to detail to be able to sort, prepare and store biological samples precisely in accordance with standard operating procedures. In this consistently busy role excellent communication skills and memory are required to be able to respond to all who approach the laboratory. Duties include:• Ensuring the timely turnaround of pathology samples by receiving, labelling, centrifuging and distributing. • Maintaining a reliable trail of paperwork for all samples received• Advising medical staff on the relevant specimen bottles required for blood tests.• Handling telephone enquiries from Consultants, GP’s and other hospital staff and providing Haematology, Biochemistry and Microbiology results, where appropriate.• Data entry of patient and test data into the Laboratory Information Management system (Winpath). • Assisting in the electronic production and distribution of authorised Pathology reports.

An Italian style café requiring good customer service skills, such as soft selling current offers. The position involved the completion of espresso based and food based orders under a highly pressurized environment. Being quick to adapt to the job, I became a versatile and useful employee to the business. Duties included:• Dealing with customer enquiries and keeping the team organised and trained• Currency handling and keeping the café presentable• Closing down the till and card reader at the end of the day

The home specialized in the care of young adults with impaired learning disabilities. Effective communication skills were developed through interaction and motivation of the residents. Organisational skills ensured that daily routines were coordinated with other team members, as well as the completion of appropriate paperwork keeping track of resident's health and progress. Duties included:• Assisting with accurate administration of medication • Attending to the personal care needs of the residents• Keeping the residents organised in a positive daily routine