Daniel Mantovan Email & Phone Number

Dubai, United Arab Emirates

• Course designed for a business context to develop English in a practical way and provide essential business vocabulary, common problem areas and grammatical concepts.

Brazil

Consultancy company for exchange students in Australia. • Recruiting new employees.• Providing training and guidance to employees.• Oversee employees' performance.• Identify errors and gaps in performance.• Develop strategic plans for continuous development.• Provide constructive feedback to employees.• Collect and organize resources and documents to help employees.• Develop training guides and tutorials.• Ensure services were delivered within the due date as required per student.• Track student progress.• Actively participate in the decision-making process to provide satisfying solutions.

São Paulo, Brazil

• Developed workshop content including presentations and playful games to ensure easy-learning classes for students.• Developed communication skills to engage with students.• Highest student attendance among monitors.

São Paulo, Brazil

• Automotive company that provided services to Toyota, Volkswagen, and more.• Registering hundreds of products and their manufacturing routes such as extruding, shaping, vulcanizing, drying and washing automotive pieces. • Knowledge of the manufacturing process and AX system.

São Paulo, Brazil

English and Spanish school. Duties include:• Provided excellent customer service.• Greeted students and visitors with a positive, helpful attitude.• Answered phones and e-mails in a professional manner.• Provided basic and accurate information in-person and via phone/email.• Assisted students in finding their way around the school.• Prepared meeting and training rooms.

São Paulo, Brazil

Life Insurance company. Duties include:• Direct Customer Service to ensure customers understood all the requirements of the service they were purchasing.• Auditing quality of operators calls.• Direct telephone calls with clients, using professional and polite communication skills.• Solving doubts from customers.• Ensuring proper information were given to customers to avoid future allegations of fraud.

Associate'S Degree, Computer/Information Technology Administration And Management

Java Programming Language • Introduction to Java Language and important concepts such as the Java Development Kit (JDK), the bytecode.

Bachelor'S Degree, Chemical Engineering

Activities and Societies: Invited to be a monitor of Calculus I due to excellent grades in the subject. • Bachelor Degree in one.

Associate'S Degree, Diploma Of Marketing And Communication

Includes Marketing Communication Plans development, Marketing Mix, Data Analysis, and evaluation of international markets.

Associate'S Degree, Processes Simulation With Pro-Ii

Course to simulate processes using the software PRO-II, which allows you to define specific characteristics of the output fluids.

Associate'S Degree, Educational/Instructional Technology

Associate’s Degree focused on fundamental concepts of Microsoft Excel, practices to develop dynamic tables, and formulas.