Daniel Marple

Daniel Marple Email and Phone Number

Senior Information Technology Support Consultant @ UNIVERSITY OF IOWA HOSPITALS &CLINCS
Bloomington, Indiana, United States
Daniel Marple's Location
Iowa City, Iowa, United States, United States
Daniel Marple's Contact Details

Daniel Marple personal email

n/a
About Daniel Marple

Multifunctional comprehensive background in information technology to include an administrative background in Active Directory (AD), Group Policy Management (GPOs), System Center Configuration Manager (SCCM) and Jamf. 5+ years supporting executive clients ( university presidents, university Vice-presidents, trustees, CEOs, etc).2 years as a team manager at an R1 university. During this stint, I was able to manger 20+ students as well as co-manage 100 other students. Oversaw multiple projects from start to end. Interviewed and hired new employees. Lastly collaborated with multiple departments throughout the university. Excellent customer service and communication skills with the ability to learn quickly and implement efficient ways to meet goals.

Daniel Marple's Current Company Details
UNIVERSITY OF IOWA HOSPITALS &CLINCS

University Of Iowa Hospitals &Clincs

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Senior Information Technology Support Consultant
Bloomington, Indiana, United States
Employees:
1192
Daniel Marple Work Experience Details
  • University Of Iowa Hospitals &Clincs
    Senior Information Technology Support Consultant
    University Of Iowa Hospitals &Clincs
    Bloomington, Indiana, United States
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  • University Of Colorado Boulder
    Application Administrator For Streaming Media Services
    University Of Colorado Boulder Apr 2023 - Present
    Boulder, Colorado, Us
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  • University Of Iowa Hospitals &Clincs
    Senior Information Technology Support Consultant
    University Of Iowa Hospitals &Clincs Mar 2022 - Apr 2023
    • Provided tier 3 support for all kinds of software issues for UIHC devices• Provide mobile device support for UIHC devices (Voalte phones / laptops) as well as provide limited support for personal mobile devices (iPhone/droid, laptops)
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  • Indiana University Bloomington
    User Support Specialist
    Indiana University Bloomington Aug 2021 - Mar 2022
    Bloomington, Indiana, Us
    •Manage our System Center Configuration Manger (SCCM) Windows environment for SICE•Manage Active Directory (AD) and Group Policy Manager (GPO)•Collaborate with members of University Information Technology Services (UITS)•Train and support SICE staff/faculty on a variety of IT topics (Teams, OneDrive, Etc.)•Project planning and implementing
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  • Indiana University Bloomington
    User Support Specialist
    Indiana University Bloomington Jun 2018 - Aug 2021
    Bloomington, Indiana, Us
    provides expert technical support services to Indiana University executive offices and University Information Technology Services (UITS) units in the form of direct consulting, computing advising, skills instruction, systems analysis, and documentation development.Support IU executive offices and UITS ( University Indiana Technology Services ) units. Manage SCCM for devicesManage Jamf for devicesManage Microsoft Active Directory ServicesTroubleshoot: hardware, software, mobile devicesOn-call rotation
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  • Indiana University Bloomington
    Manager Emerging Technology
    Indiana University Bloomington Oct 2016 - May 2018
    Bloomington, Indiana, Us
    ● Manage a team of 35 students● Provide support for incoming emerging technology● Point of contact for outside vendors● Provide highly professional and rapid customer service.● Manage users and group permissions in Active Directory.● Work within a team to complete goals and deadlines.● Create in-depth documentation (for users and coworkers).
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  • Summit Utilities, Inc.
    Desktop Support Analyst Ii
    Summit Utilities, Inc. Sep 2015 - Jul 2016
    Centennial, Co, Us
    ● Provide Tier 1 and Tier 2 technical support for company-wide / nation-wide IT needs.● Provide highly professional and rapid customer service.● Manage users and group permissions in Active Directory.● Support Geographic Information System (GIS) software.● Work within a team to complete goals and deadlines.● Create in-depth documentation (for users and coworkers).
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  • The University Of Iowa
    It Consultant
    The University Of Iowa Apr 2014 - Jun 2015
    Iowa City, Iowa, Us
    Provide Tier 1 and Tier 2 technical support for IT needs for multiple departments.Provide support over a wide range of communication: e-mail, Lync, phone, or in person.Provide highly professional and rapid customer service.Provide video conferencing support.Work with a team to complete tasks and meet deadlines for projects.Work independently to complete tasks and meet deadline for projects.Manage users and groups permissions in Active Directory.Manage computer workstations in SCCM 2012.Manage Apple devices (iPad/iMac) in Casper.Manage GPO’s (Group Policy Objects) with Group Policy Management.Create in depth documentation (for users and coworkers).
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  • The University Of Iowa Health Care
    It Support Consultant (Clinical)
    The University Of Iowa Health Care Aug 2013 - Mar 2014
    Iowa City, Iowa, Us
    Provide Tier 1 and Tier 2 technical support for clinical IT needs for entire hospital (after hours).Provide support over: e-mail, phone, and pager.Provide highly professional and rapid customer service.Experience working in an Operating Room situation.Work with a team to complete tasks and meet deadlines for projects.Work unsupervised to meet and accomplish goals set by supervisor or myself.Install new workstation or printers.Repair hardware on: desktop computers, monitors, printers, laptops.Create in depth documentation (for users and coworkers)After hours experience.
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  • The University Of Iowa Health Care
    It Customer Support Analyst
    The University Of Iowa Health Care Jun 2011 - Aug 2013
    Iowa City, Iowa, Us
    Provide Tier 1 technical support for entire hospital.Provide highly professional and rapid customer service.Provide support over: e-mail or phone.Provide account support.Troubleshoot hardware/software issues.Teach users how to fix issues for themselves.Repair hardware on laptops.Create in depth documentation (for users and coworkers).
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  • Va Clinic
    Medical Supply Technician
    Va Clinic Jul 2009 - Jun 2011
    Washington, Dc, Us
    Provide highly professional and rapid customer service.Provided a liaison between my department and the VAMC’s IT department.Clean and sterilize all medical instruments.Prepare medical instrument trays for the Operating Room.Stock medical instruments and items for each department.Experience working in an Operating Room situation.On-call experience.
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Daniel Marple Skills

Active Directory Group Policy Sccm It Hardware Support Account Management Windows 7 Windows Xp Customer Service Customer Satisfaction Customer Support Long Term Customer Relationships Windows 8 Windows 8.1 Os X Maverick Mac And Pc Platforms Microsoft Office Office 365 Printers Hp Printers Lexmark Printers Printer Drivers Thermal Printers Tcp/ip Network Architecture Networking Wireless Networking Cisco Routers Av Microsoft Word Microsoft Excel Outlook Cable Networks Documentation

Daniel Marple Education Details

  • Kirkwood Community College
    Kirkwood Community College
    Local Area Networking Management And Pc Technician

Frequently Asked Questions about Daniel Marple

What company does Daniel Marple work for?

Daniel Marple works for University Of Iowa Hospitals &clincs

What is Daniel Marple's role at the current company?

Daniel Marple's current role is Senior Information Technology Support Consultant.

What is Daniel Marple's email address?

Daniel Marple's email address is daniel.marple@cs.com

What schools did Daniel Marple attend?

Daniel Marple attended Kirkwood Community College.

What are some of Daniel Marple's interests?

Daniel Marple has interest in Collecting Antiques, Electronics, Reading, Automobiles, The Arts, Collecting.

What skills is Daniel Marple known for?

Daniel Marple has skills like Active Directory, Group Policy, Sccm, It Hardware Support, Account Management, Windows 7, Windows Xp, Customer Service, Customer Satisfaction, Customer Support, Long Term Customer Relationships, Windows 8.

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