Daniel Marrero Email & Phone Number

St. Petersburg, Florida, Us

The responsibilities of this role include maintaining and improving critical infrastructure in all environments including Dev/QA/Perf/Production. We focus on creating baselines and trends based on percentile data or historical data of an application to then make informed decisions on the health of our applications. We support our Command Center and On-Call admins by creating visuals of their application's data to help navigate an issue and perform deep dive analysis using various APM tools like Dynatrace, DataDog, or Splunk. Our mission is to responsibly drive improvements in the reliability and performance of our systems as well as root cause analysis for major incidents.

St. Petersburg, Florida, Us

St. Petersburg, Florida, Us

System Administrator at Raymond James. I help support over 45 applications and 100+ servers as part of Application Services. My primary application is SWIFT, which is a global provider of secure financial messaging services between 10,000+ financial institutions.

Orlando, Fl, Us

-Installation, documentation, deployment, maintenance, and administration of servers, workstations, and application systems to service the campus and other areas as assigned.-Design, implement, and manage highly available (HA) and disaster recovery (DR) solutions for IIS and SQL Infrastructure used by the College of Medicine.-Responsible for testing, monitoring, and taking corrective actions on new and existing applications used by the college.-Document, develop, and implement security and access controls for all web applications to provide smooth operation to all students, faculty, and staff.-Serve as liaison between users and vendors and/or technical repair specialists.

Orlando, Fl, Us

Network and System Administrator at the University of Central Florida. Supporting over 35 departments, 1,000+ clients, and 100+ servers at the second largest college in the US.- Lead for implementing and managing System Center Configuration Manager 2007- Creating Windows 7 Operating System Deployments using SCCM 2007- Extensive knowledge with WSUS and managing updates for the division- Lead Sequencer using Microsoft Application Virtualization- Lead on implementing and managing Microsoft Forefront- Implemented Division-wide website filtering using LightSpeed Total Traffic Control- Backup Management using Microsoft Data Protection Manager

Us

-Diagnosed failed PC hardware and gave customers recommendation on repairs-Analyzed software problems including the locating and removing of viruses and spyware-Provided exceptional customer service in person and over the phone-Performed data recovery, hardware installations, and Operating System

Richfield, Minnesota, Us

- Assisted customers with returns, exchanges, and price matches- Provided exceptional customer service in person and over the phone- Provided answers to customers that have questions or complaints- Awarded Associate of the Month five times