An experienced, driven business professional obsessed with enterprise-level tech-enhanced sales, business development, building scalable systems, processes, and world-class teams.Founder and CEO of Latinx Revops, a next-generation BPO firm with teams in New York and Mexico. We pioneer a new approach to sales and CX by combining a tech-enabled omni-channel approach with a REAL human touch at every level.Latinx Revops works with B2B/B2C startups and established enterprises that have a need to accelerate their revenue or improve their customer experience and back end/front end support.Revenue Acceleration:We help them to accelerate sales cycles, increase their average deal value, and close more business. Our approach combines a mix of account-based marketing and account-based selling activities, and our team is an expert at networking with organizations in order to identify decision makers and set up the initial sales engagement between our client's sales team and their prospects.Customer Experience:As a growing brand, it’s so easy to get overwhelmed with customer communication. We understand the need for an advanced, tailored, detail-oriented approach to customer experience. We adapt to any cloud-based software, and we provide a handpicked, high-quality team to represent your brand. Our customer experience is not limited to phone calls; we serve you at an omni-channel level. Whether it's via email, live chat, SMS, Facebook, Instagram, TikTok, Amazon, or other platforms, we’ve got you covered, and the best part is that your new team can always provide an upselling/cross-selling approach.The cherry on top is that you will have a 60% cost reduction with us vs. hiring and managing an in-house team.