Inspecting customer’s home for possible termite and/or pest issues. Educate and present pest, termite, lawn, and rodent services to potential customers while providing unmatched customer service. Use company CRM tools to track and follow up on leads and sales. Participate in extensive company training to further my knowledge in the pest industry.

Conduct mail and phone audits to optimize quality, timeliness, and productivity, ensuring timely and accurate premium audit review, including adherence to all regulatory requirements, corporate policies, and premium audit policies and procedures. Monitor open inventory and push for completion of audits, collaborating with audit vendor partners to ensure audit issues and disputes are resolved in a timely and effective manner. Serve as the primary contact for policyholders throughout the audit process, following up, educating, and explaining the audit function to help facilitate satisfactory completion of the audit within predetermined insurance guidelines.Key contributions:* Reviewed audit worksheets, payroll journals, distribution journals, tax documentation, and various other ad-hoc reports as needed to determine chargeable exposures in accordance with applicable state laws and manuals.* Examined operations of business through the use of telephone interviews, audit worksheets, file documentation, applications, and internet searches to validate classifications are properly assigned to the policy in accordance with applicable state laws and manuals.* Effectively documented and communicated audit findings as necessary with underwriters, program administrators, and producers.* Collaborate with policyholders, agents, and insureds to resolve disputes and made appropriate changes to revise audits, as needed.* Managed inventory independently.

Responsible for the everyday operations of home improvement and resale of existing properties in the real estate market. In constant communication with sub-contractors on project assessments, work progression and completion. Also accountable for project estimating, purchasing, and bookkeeping.

Duties include delivering various construction materials for local and regional contractors. Operate an 8 speed and 10 speed manual transmission boom truck for deliveries. Also responsible for booming product from truck into customer homes and businesses. Perform pre-trip inspections, motor vehicle reports, and keep daily driving log.

Responsible for operating an 8-speed flat bed truck to deliver commercial product to customer in timely manner while providing exceptional customer service. Daily check of truck to achieve high level of safety for myself and other drivers. Provide proper paperwork to manager at end of day for daily tracking of orders.

Committed to supplying electricity at the best combination of price and service to commercial entities of all scopes and sizes resulting in unmatched value for cost conscious energy customers.Achievements:• Secured over 100 agreements with small business, large franchise, and institutional customers through business to business outside cold calling.• Able to integrate home office setting to communicate with corporate office and achieve company goals.

Managed day to day operations of seasonal flower tent business. Responsible for inventory control and pricing of over twenty thousand plants sold during the season. Maintained pristine display and care of flower inventory. Accountable for daily cash transactions and bank deposits. Effectively trained and managed employees along with processing weekly payroll. Dealt with customer complaints and requests through superior customer service.Achievements:• Generated over $125,000 in sales of flower inventory during Easter and spring selling seasons• Achieved a 99% inventory turnover to bank deposit ratio.

Integral part of providing builders with the knowledge of the modular home building process. Provide builders with detailed home estimates specific to their needs. Work with other employees to satisfy inquires regarding the engineering of homes. Achievements:• Spearheaded effort to establish brand new “Park Model Homes” division of company.• Headed all sales and marketing aspects of “Park Model Homes” division• Increased sales within “Park Model Homes” division 400% within first year • Worked extensively with engineering department to create floor plans• Helped with the establishment of physical marketing material and website development for potential customers

Represent company interests by working with clients to secure their future housing. Partner with client to develop relationship based on mutual trust and benefit. Identify opportunities for sales and new business development. Maintain appropriate timeline for permits and contractors to ensure timely move-in and settlement for clients. Perform walk-throughs and other functions, including general contracting, resales and trade-ins as appropriate. Act as internal employee resource for mentoring new hires.Achievements:• Salesman of the month for March 2004. • Ranked 8th among 32 housing consultants for total net profit. (2004) • Achieved total sales of $768,000. (2004) • Generated $217,000 gross net profit for Atlantis Homes, LLC. (2004) • Salesman of the month for April 2005, November 2005 • Ranked 4th among 34 housing consultants for total net profit. (2005) • Achieved total sales of $1.3 million. (2005) • Generated $350,000 gross net profit for Atlantis Homes, LLC. (2005) • Increased total sales by 69% from 2004-2005. • Increased profit by 61% from 2004-2005. • July 2006 month end currently 4th among 34 housing consultants in sales at nearly $687,000 • Spearheaded successful initiative to track lot model deposits. Resulted in increased customer satisfaction, improved communications, and improved multi-tasking.

Directed all aspects of daily operations including customer service, billing, layout, design, production, and installation. Provided service to local businesses, real estate brokers, state agencies, and the local military base. Supervised staff of up to three employees. Achievements:• Implemented client tracking system incorporating historical design, installation, and production data that streamlined sales efforts. • Researched, purchased, and integrated ProVenture electronic invoicing program. Transitioned primarily paper based record keeping system to computer based management tool. • Established policy that required 50% payment at time of contract. Eliminated instances of “no shows” and nearly eliminated necessity for AR and collections activity.