Daniel Maxfield Email and Phone Number

Managed and coordinated all security operations and programs in assigned area. Partnered with client location representatives to ensure proper utilization and execution of security programs. Responded with urgency to emergent events, issues, staffing deficiencies, and client requests. Initiated preliminary investigations and wrote incident reports on all internal personnel issues. Partnered with corporate security team members during event security details. Maintained up to date and accurate timekeeping systems and records. Ensured personnel is provided with necessary equipment and equipment is accounted for and maintained. Completed proper personnel documentation/paperwork and processing as circumstances dictated. Provided leadership and guidance to staff. Served as mentor/coach to all security employees. Provided timely, appropriate feedback to staff on performance, both positive and corrective. Trained staff in site-specific security requirements and company protocol.

Supported the Loss Prevention Field/Operations team from the client company headquarters. Investigated law enforcement inquiries for their retail store locations. Created and edited documents for record keeping, database tracking, and statistical analysis. Assisted in new store opening procedures and supported multiple client teams in their global command center during new product launch events and announcements. Worked closely with client’s treasury team and insurance company for customer injury claim requests. Created user guides and training manuals for software and systems. Created, modified, and adapted procedures based on policy changes and team evolution. Enacted, enforced, and supported global privacy policy regulation changes in compliance with client’s Legal Department. Performed CCTV audits for retention and technical issues. Trained new team members.

Responded to and dispatched emergency response to medical and fire emergencies and directed non-emergency response teams to various campus alarms. Conducted video investigations and audited employee access logs as needed and requested for client investigators and security managers. Supervised and assisted in daily training for fellow operators and new trainees in policies and procedures and daily tasks and assignments. Led daily shift briefings and conducted shift pass-downs.