Daniel Mazurek

Daniel Mazurek Email and Phone Number

IT Digital Business Analyst @ Parker Hannifin
cleveland, ohio, united states
Daniel Mazurek's Location
Wroclaw Metropolitan Area, Poland
About Daniel Mazurek

Currently member of CRM team, handling client request and dispatching to specific team. Contact with client to resolve issue related to request, clarification. Managing the queue and prioritizing tasks for entire workflow. Previously IT Support level 2 with 2years of experience with troubleshooting w10/Linux/Mac OS. Daily used English on advanced level. Resolved over 1000 incidents in 1.5 year. Mostly hardware/software or domain applications.

Daniel Mazurek's Current Company Details
Parker Hannifin

Parker Hannifin

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IT Digital Business Analyst
cleveland, ohio, united states
Website:
parker.com
Employees:
22495
Daniel Mazurek Work Experience Details
  • Parker Hannifin
    Information Technology Business Analyst
    Parker Hannifin Nov 2022 - Present
    Wrocław, Dolnośląskie, Poland
  • Kyndryl
    It Support Technician
    Kyndryl Aug 2021 - Oct 2022
    Wrocław, Woj. Dolnośląskie, Polska
    Member of CRM team, managing tickets and dispatching to specific teams, prioritizing issues, controlling the flow of entire process of packaging, clarification of issues related to tickets requested by client. Most of the task's provided by Lufthansa.
  • Ibm
    Service Delivery Specialist
    Ibm Feb 2019 - Aug 2021
    Polska
    Local Service Support level 2, issues related with OS/Network/Hardware/Applications. Issues controlled/resolved over tickets. Preparing workstation/repairing manually or remotely. Responsible for control of workflow and managing/preparing preemption process of workstations.
  • Amrest
    Technik It
    Amrest Nov 2018 - Jan 2019
    Wrocław, Woj. Dolnośląskie, Polska
    Providing remote help to restaurants located in Poland. Managing issues with pos/servers/local infrastructure/network issues/physical issues with machines/providing service/ remote control of workstation or server/ maintaining servers and service's. Almost 1000 restaurants, issue's controlled or resolved remotely.
  • Ibm
    Stażysta W Dziale It
    Ibm Jul 2018 - Sep 2018

Daniel Mazurek Education Details

Frequently Asked Questions about Daniel Mazurek

What company does Daniel Mazurek work for?

Daniel Mazurek works for Parker Hannifin

What is Daniel Mazurek's role at the current company?

Daniel Mazurek's current role is IT Digital Business Analyst.

What schools did Daniel Mazurek attend?

Daniel Mazurek attended Wrocławska Wyższa Szkoła Informatyki Stosowanej.

Who are Daniel Mazurek's colleagues?

Daniel Mazurek's colleagues are Adrian Slovenec, Emmanuel Bhengra, Chantay Blake, Roshan Somaru, Yunus Bayrak, Thomas Reiley, Simon Kift.

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