Daniel Mcdonald work email
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Daniel Mcdonald personal email
Data-driven professional with a proven track record of exceeding revenue targets and driving customer satisfaction. Leveraging strong analytical skills to identify market trends, optimize sales strategies, and deliver personalized solutions. Skilled in the Microsoft Suite, SQL, Tableau, and Python. Proven ability to build and maintain strong relationships. Seeking a challenging role that will allow me to blend my experience and analytical capabilities.
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Account ExecutiveEngineScottsdale, Az, Us -
Lead GeneratorUci, Inc. Dec 2024 - Present
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Professional DevelopmentCareer Break Dec 2023 - Jun 2024Springboard certification course in Data Analytics
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Account ExecutiveCrexi Dec 2021 - Mar 2024Los Angeles, California, UsDeveloping and maintaining strong relationships with key clients to ensure high levels of customer satisfaction and retention. Conducting market research to identify new business opportunities and generate leads. Preparing and delivering compelling sales presentations and product demonstrations to prospective clients, averaging 2 meetings a day. Negotiating contract terms and closing deals to achieve sales objectives with a close rate of 45%. Collaborating with internal teams, including marketing, product development, and customer support, to ensure a seamless client experience. Utilizing CRM systems and data analytics tools to track sales performance, manage customer information, and generate actionable insights. Staying informed about industry trends, market conditions, and competitor activities to inform sales strategies. '22 attainment of 112%'23 attainment of 131%'24 attainment of 102% -
Account ManagerZiprecruiter Mar 2019 - Aug 2019UsManaged a portfolio of 150 key accounts, achieving a client retention rate of 95% annually.Increased account value by 78% through effective upselling and cross-selling strategies.Successfully resolved 99% of client issues within 2 hours, significantly improving client satisfaction scores.Developed and implemented a client feedback system that improved service delivery and client satisfaction by 125%. -
Account ExecutiveWeb.Com Feb 2017 - Feb 2019Jacksonville, Florida, UsCold-called and followed up with prospective customers to promote overall satisfaction and continued business with an average of 120 dials/day.Presented proposals to prospective clients to clearly describe product offerings and pricing structure with a close rate of 37%.Fast-paced, transactional work environment where I exceeded all KPI metrics, received multiple honors, and was a part of management training.• #1 Sales Representative November 2017• #2 Sales Representative Q2/Q3/Q4 2018• Consistent Top 10% performer nationwide• Member of Leadership Roundtable (MIT) -
Assistant ManagerConcentrix Jun 2016 - Feb 2017Newark, California, UsProvided live chat support to customer service representatives for clarification in policy. Created coaching tasks, as well as offering assistance in personDocument information on lost packages in Excel worksheets used for investigations with shipping carriersResolving escalated incidents on a daily basis to maintain service level and prompt resolutions -
Customer Service RepresentativeConcentrix Nov 2015 - May 2016Newark, California, UsPerformed inbound calls in regard to customer service inquiries for Nike.comHave adequate product knowledge to be able provide suggestions that will appeal to that specific consumerProvided consumers with a premium, personal, and easy customer service experience
Daniel Mcdonald Skills
Daniel Mcdonald Education Details
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Arizona State UniversityBusiness
Frequently Asked Questions about Daniel Mcdonald
What company does Daniel Mcdonald work for?
Daniel Mcdonald works for Engine
What is Daniel Mcdonald's role at the current company?
Daniel Mcdonald's current role is Account Executive.
What is Daniel Mcdonald's email address?
Daniel Mcdonald's email address is da****@****ecc.edu
What schools did Daniel Mcdonald attend?
Daniel Mcdonald attended Arizona State University.
What skills is Daniel Mcdonald known for?
Daniel Mcdonald has skills like Teamwork, Leadership, Communication, Social Media, Social Networking, Marketing, Microsoft Office, Public Speaking, Event Planning, Research, Cpr Certified, Music.
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