Daniel Mcdonald Email & Phone Number

Tyneside Mail Centre

Meet with local council officers to deliver and collect the WRIT's to comply with legislation relevant to elections.Liaising with candidates to understand the volume of candidate mail and organising the receipt of candidate mail and distributing to delivery offices.Communicating with Customer Operation Managers to ensure delivery of items and compliance with expected delivery date to ensure mailings are delivered to specification.

Sunderland, England, United Kingdom

After a full managerial restructuring of Royal Mail, I took on this position, which allows me to go into different units to cover for the regular managers days off and annual leave.With the experience I have from my previous role I can do this and achieve key performance targets as well as ensuring that all compliance and budgets are met.Some of the staff I have managed have now gone onto follow my steps into Royal Mail's trainee manager scheme, giving me a huge sense of fulfillment within this role.Some of my duties are listed below;• Overseeing the delivery operation, and ensuring the smooth running of the delivery team, leading and inspiring the team of front-line colleagues to work efficiently and provide excellent service at the doorstep.• Taken on the lead role for Health & Safety, assessing, drawing up plans and discussing with Senior Management.• Assessing the efficiency and technical proficiency of the team, that key performance targets are being met and ensuring staff safety when working in potentially hazardous settings like a plant.• Building and maintaining teams, ensuring they are motivated, collaborating and working well. identifying obstacles and helping the team to overcome them.• Running compliant with business policies, running relative tools to enable effective decisions are made when an unsafe working environment arises i.e., adverse weather tools for hot, windy or icy weather, where a risk of injury or accident is increased.

• Managed, lead and motivated one of our complex transport operations in order to achieve collective targets safely and efficiently.• Led staff within my own budget which gave me the opportunity to test myself and get the most efficiency and productivity from my team, as well as developing new talent arriving in our business.

North Tyneside

• Sorted the mail for the designated route, by hand or using machinery, loaded and unloaded delivery vans.• Walked for up to 6 hours a day to deliver mail, used a hand-held computer device to get customer signatures, picked up mail from post boxes, post offices and businesses and dealt with wrongly addressed or returned mail.

Gateshead, England, United Kingdom

• Direct people management, working with a team and shadowing higher management to understand the demand and responsibility they have for their people and customers, which ultimately reflects on the business performance.• Gained an insight on planning and budgeting.• Updated the health and safety logs in the office. • Ensured targets and outcomes were met, driving KPI results and morale within delivery offices whilst delivering the best possible USO (Universal Service Obligation) service to our customers.

Wallsend, Tyne And Wear, United Kingdom

• Started as an apprentice and gained my NVQ level 2 qualification in Motor Vehicle Mechanics. • Worked on my own and in a team when required and was responsible for my own workload • Adhered to health and safety and housekeeping policies.• Supported team members through their apprenticeships.

Level 5 Advanced Diploma, Accounting And Finance, Level 5

CPD course to enhance my skills and understanding in all areas of accounting and Finance. Learnt competencies and practical skills.

Advanced Diploma In Leadership And Management Level 5

Regulated by the ABC awards; for practising middle managers, helped me to develop my skills and experience, improve performance.

Ofqual Regulated - Lean Organisation Management Techniques, Level 2

Itec Ofqual Regulated, Business Improvement Techniques, Level 2

Itec Ofqual Regulated, Principles Of Warehouse And Storage, Level 2

Nvq Level 2, Supervisory Skills, Level 2

City And Guilds Nvq, Motor Vehicle Mechanic, Level 2

Gcse

10 GCSEs including Maths and English.