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Daniel Mcdowell is listed as Senior Director, Global Transformation Delivery at Worldpay, based in Prestbury, England, United Kingdom. AeroLeads shows a work email signal at worldpay.com and a matched LinkedIn profile for Daniel Mcdowell.
Daniel Mcdowell previously worked as Head of Global Readiness & Transformation Office (UK / US) at Worldpay and Head of Operational Readiness (UK) at Worldpay. Daniel Mcdowell holds A Levels, Geography, Business Studies from Aquinas College Uk.
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AeroLeads found 2 current-domain work email signals for Daniel Mcdowell. Compare company email patterns before reaching out.
A highly motivated professional with a proven record of leading Global teams to deliver high quality outcomes within challenging timescales / environments. A true team player with strong leadership capabilities and excellent stakeholder management skills with a keen focus on the customer and colleague agenda. (25yrs experience in the Change environment)
Listed skills include Drive Service Excellence, Strategy Definition And Delivery, Drive Commercial Success, Excellent Influencing Skills At All Levels, and 19 others.
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Cincinnati, Ohio, US
- Leadership of a Global team encompassing Transformation Delivery, Project Management Office (PMO) & Business Readiness function supporting a frontline Operation of c2,000 FTE- Accountable for multi-million $ Transformation programmes of work (annual budget c$10m - $15m) including IVR / Digital integration, Domestic and International expansion.
Summary of Responsibilities / Achievements- Leadership of the Transformation Oversight team including ownership / management of a c £5m optimisation / BAU fund- Accountable for realising c£100m of annual benefit from a cost investment of c£300m - Programme lead accountable for the Transformation of Moment Banking in Barclays, impacting c10k colleagues.
London, GB
Summary of Responsibilities / Achievements- Leadership of the Enabler Optimisation team including ownership / management of a £2.5m optimisation budget - Accountable for building and continuously improving a range of strategic frameworks, models, tools and the knowledge / capability of frontline colleagues to optimise KPI achievement across Customer.
Summary of Responsibilities / Achievements- Programme Manager for successful migration of Barclays Customer Experience Survey methodology (migrated from a telephony service with GFK to a digital solution with IPSOS – c400k surveys per annum – annual cost saving of c£1.5m)- Leadership of the Customer Network Performance Complaints Team- Responsible for.
Summary of Responsibilities / Achievements- Influenced, via strategic definition, income of £130m - £200m, operational budget of c£100m & c5000 FTE- Development of the Barclays Telephony target operating model and delivery roadmap ensuring alignment to Group and UKRB strategy - Identification of opportunities for improvement / cost savings through process.
Leading a team of Ops Designers to deliver virtulisation of 9 Contact Centres (7 UK & 2 Offshore) c6K FTE + associated operating models
Identification and outsourcing of various telephony and operational process's
Various Project Management deliverables including delivery of a centralised process for Corporate Account opening and a Customer Relationship Management Tool for Business Customers
Various Analyst roles supporting Banking related projects
Management of retail store with c35FTE
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Daniel Mcdowell works for Worldpay.
Daniel Mcdowell is listed as Senior Director, Global Transformation Delivery at Worldpay.
AeroLeads has found 2 work email signals at @worldpay.com for Daniel Mcdowell at Worldpay.
Daniel Mcdowell is based in Prestbury, England, United Kingdom while working with Worldpay.
Daniel Mcdowell has worked for Worldpay, Barclays Bank Plc, Barclays Bank, Barclays, and Lo Cost Stores (Part Of The Argyl Group).
You can use AeroLeads to view verified contact signals for Daniel Mcdowell at Worldpay, including work email, phone, and LinkedIn data when available.
Daniel Mcdowell holds A Levels, Geography, Business Studies from Aquinas College Uk.
Daniel Mcdowell is listed with skills including Drive Service Excellence, Strategy Definition And Delivery, Drive Commercial Success, Excellent Influencing Skills At All Levels, Financial Management Expertise, Detailed Business Analysis, Proven And Effective Leadership, and Innovation And Solution.
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