Daniel Mcfadden Email & Phone Number

Barrie, On, Ca

Sudbury, Ontario, Canada

Execute long term sales drivers in key retail and impulse accounts, securing distribution of Red Bull in new accounts across all channels, implementation of merchandising standards; tracking and measuring KPI execution, and coordinating with local distribution partner to ensure flawless execution.

Timmins, Ontario, Canada

Part of the original team in a Ontario Ensuring a smooth transition from a third party distributer to in house Red Bull distribution by Managing the sales, inventory and merchandising of Red Bull products across my 72 assigned accounts while maximizing my customers profits.Achievements2023 - achieved 3rd highest growth rate across Canada by increasing distribution by 23.1%

Timmins, Ontario, Canada

Opened location on grand open day and lead the day to day operations of the store including but not limited to:-Hiring and training of new staff-Coaching and development of staff including terminations-Ensuring the accuracy of financial records and performing bank deposits-AGCO compliance reporting-monitor and ensure the accuracy of POS usage via reporting review-Monitoring all aspects of the store for compliance with company policies and AGCO regulationsWhile there I was part of a few different projects which lead to success and additions to the company:-Pilot tested couple of different technology pieces for the company to test for bugs before launching to the company-Pilot tested and contributed to the creation of SOP for updating the website at store level with details of our products so customers are updated in real-time-Piloted project and created SOP for inventory management that will eliminate a compliance issue and help strengthen the company from a First In First Out standpoint-The first year in business my store grew to achieve the highest KPI's in the company and still consistently delivering the same KPI's in year two so far

Timmins, Ontario, Canada

Manage 80 million dollars in annual sales across multiple departments making executive decisions in the absence of store manager. Was advised I was transferred to location due to success in previous location with freight management as well as staff engagement and this location needed help in both those areas and would also give me exposure to the grocery side of the business. - From week 1 I had immediate impact on associate engagement and contributed to managements success of maintaining the engagement translating to approx 27 weeks in a row of customer satisfaction ratings as high as 400% gaining recognition at the Yearly meetings with store managers. - Adapted and was a leader in COVID prevention measures in an unprecedented time. Our store was deemed 'What a good job looks like' by local health authorities.-contributed to growing sales to a point of allowing additional resources in staff such as co manager, more department managers and more staff to help grow the business even further.

Kapuskasing Ontario

Manage 20+ million dollars in annual sales across multiple departments making executive decisions in the absence of store manager with a focus on the following areas for specified periods of time,Hardlines manager (aug 2016 - June 2017)- Monitor P&L to ensure maximum revenue.- ensure planograms are merchandised correctly and on time- exceeded sales targetFront End Manager (June 2017 - Nov 2017)- exceeded sales targets and Increased sales of Walmart Rewards Mastercard 30% YTD Fulfillment Manager (November 2017 - Febryary 2019) - reduced unload time by average of 2+ hours per unload giving 8 hours of productivity back on average per day. - Play a significant role as first line of defence in preventing paper shrinkOperations Manager (February 2019 - present)- Ensure store compliance to all government regulations as well as walmart policies- lead charity events - ensure all back office operations are execured correctly in timely manner for vendor returns, claimed items and store to store transfers- review P&L, inventory recaps, sales reports and more to identify gaps and work with management to make action plan if needed- ensure great customer experience on the salesfloor

Vaughan Ontario

-Build the brand of Walmart Wireless by converting existing customers within Walmart to my own customers-Responsible for day to day operations of store as well as sales targets-Achieved sales target in first month in a location that had not hit sales target in almost 2 years!-Consistently grew activations each month year over year increasing by at least 100%-Increased accessory sales per activation every month -Coach and develop associates

Northern Ontario

Manage day-to-day operations of all stores in territory and being able to manage multiple locations without being physically present.Coaching store managers to deliver on all of their KPI'sFrequent travel to stores in territory.Stats compared to the same 7 months time frame in previous yearIncreased territory sales by 22% Increased territory accessory sales by 15%increased territory warranty attach by 20%increased territory profit by 18%Developed one store manager to territory manager position

Wasaga Beach Ontario

Brand building and brand awareness of the one year old companyManage day-to-day operations of storeResponsible for monthly activation targets as well as profit targets.Lead and Coach a team of 2-4 people.Developed an amazing sales team to become one of the most profitable stores in the district2014 Increased wireless sales 30% vs. 2013.Increased Accessory sales 25% vs. 2013.Increased warranty sales 35% vs. 2013.Increased profit 25% vs. 2013.Awarded 2nd highest in Canada out of 174 stores for accessory dollars per sale. Produced 2 experts and 1 manager.2013 - first full year in business for Wasaga Beach locationMost profitable manager in District5th most profitable employee in District5th most profitable store in Districtproduced 3 experts and 1 manager

Ontario

Managing all operations for 15 stores-Point of contact for all 'how to' questions or policy related questions.-Responsible for recruitment within the district and helped create the first 30 days of a new hire training-Authority to provide override codes for customer service reasons or to close a sale.-Ensuring timely response on actionable items-Building relationships with host loblaw stores in district-Roll out all new initiatives and trainings and ensuring compliance- Build relationships with wireless carrier partners Bell, Telus, Rogers, Virgin, Koodo and Fido and cell phone manufacturers to ensure proper support and stock at store levels.

Ontario, Canada

Manage inventory for 15 stores ensuring inventoryEnsure compliance of mandatory inventory counts on a weekly basis and adjust inventory in and out as required and holding those accountable who did not complete this important task.Successfully Maintained 'first in, first out' above 94%. District of 15 stores was only at 60% on this KPI with a target of 90%Ensuring units with approval to be sent back to point of purchase for full refund are sent back in a very timely manner.Assist in LP investigations of missing inventory.

Barrie On

Brand building and awareness - This company was less than 1 year old with a new business model compared to other wireless retailers so I had to help build the brand. This was achieved by converting existing traffic to the host store into my won customers.Assess needs of customers to provide them the best wireless solution for their needs.Up sell accessories and extended warrantiesResponsible for individual sales targets which I exceeded every month and was among top 3 in my district for sales.Achieved lead advisor status/store manager in 3 months.

Peterborough Ontario

Lead 3 teams that were below 70% customer satisfaction scores and brought them over 90%Developed all associates who were not meeting sales targets and had an 87% success rate developing those associates to hit sales targets consistentlyHandled escalated callsCoached and developed staff on all KPI's. Assisted representatives with answering questions on the fly while they are assisting customers.

Call center Answered calls from Rogers customers assisting with billing concerns.Sales targets always exceeded and was on "the dream team" which was for top sellers out of over 300 agents which I achieved in the first 3 months.Always maintained a personal score of 90%+ customer satisfaction scores from surveys customers filled out.

Management Tune Up

Integration program through Harvard Business Publishing, covering topics such as Delegation, Managing up, Team Management, difficult.

Education record

Completed the following courses... Computers - Microsoft Word, Excel, access, PowerPoint Teams in the workplace Business communication.