In the past four years I have worked hard to provide myself with a steady foundation from which to advance my career opportunities. I began working in my current role in 2016, a position that has challenged me to deliver and learn on my feet. Through my enrolment in the pharmacy technician course through the IPU, I have gained more knowledge into the industry of pharmacy and in particular to the fundamental role the technician plays in the dispensary team. On a daily basis I apply what I have learned from my studies to the work I carry out; from ensuring safe and efficient dispensing to our customers, to facilitating the end of month claim to the PCRS in a prompt and responsible manner. My main source of pride has been in my work with our delivery to patients in nursing home residential care. Within the first six months in my role, I observed the procedures in place while also listening to the needs of the nursing directors on a daily, weekly and monthly basis. I began implementing new and improved systems in our dispensary team to ensure a reliable delivery to the care homes and their residents, while also ensuring all legal and ethical dispensary principles were being met. These procedures needed to be understood and carried out by every member of our team, therefore I prepared a handbook guide based on the agreements we had set which was distributed to each member of our dispensary team. Since then I have become established as the main client representative of our pharmacy to the directors and nursing staff of our care home clients.I think this role has identified my own key factors as an employee; my diligence to ensure the most effective procedures are implemented, my communication abilities to my own team as well as clients and suppliers, my time management as for over two years I have maintained full time work whilst completing my studies, and finally my passion for the prompt and safe delivery of medications and advice as a health service provider.Outside of work, I am actively involved in my love for music. I have enrolled myself in various dance classes in the past few years, from ballroom to ballet, while continuing with my playing of the piano accordion which I first started at the age of 10. My favourite activity at weekends is to escape to the high land or seaside for a walk or hike, preferably followed by a visit to a local market.