• Instruct other students on rock-climbing and white-water kayaking using experiential, hands-on learning techniques while keeping the participants safe through the implementation of a risk management plan• Create awareness of the outdoors in the student body through volunteer opportunities at community events• Solve problems related to student needs, staffing limitations, and course logistics by using university guidelines as well as seeking mentorship from more senior trip leaders and program management staff

• Lead a team of 30+ camp counselors to maintain a fun and safe camp environment• Authored and implemented 10 aquatic standard procedures per the American Camp Association requirements• Problem solved waterfront operations issues in light of dynamic variables such as number of participants, available staff, weather conditions, and activity type

• Participated in a rotational shadow program underlining the processes of commercial lending and retail banking• Enhanced customer experience with their personal finances by educating them on banking services and products

• Monitored and aided the essential activities of over 150 staff members while simultaneously maintaining facilities for the use of up to 4,000 patrons daily• Educated staff members each year on the emergency response protocols of the park as well as Red Cross Certified lifesaving techniques including CPR, first aid, and the use of an AED• Resolved staffing operations issues on a daily basis and under time pressure through the use of analytical processes