Senior Business Process Specialist
CurrentWith a talented team, successfully implemented SerPro (using NicheRMS) for the NTG in 2023. SerPro is heavily integrated with other systems, (both Territory and Federal). This implementation included a completely integrated electronic solution including data transfer and document delivery (commencing at Incident Report -> Police investigation -> Prosecution -> Court outcome -> Record management -> National data reporting -> Continued Enforcement) for the Domestic Violence Jurisdiction.Continuing to deliver enhanced performance features and additional integration streams to related systems whilst providing high level support and transferring knowledge to a wide range of inter-agency resources.