Daniel Mckee Email & Phone Number

Murrieta, California, United States

Temecula

Supervise Financial Center employees; Hire and train new employees. Monitor and coach staff performance providing regular feedback to ensure maximum job performance and superior client experience.Motivate fellow team members to reach corporate, departmental, and team goals.Adhere and enforce policies, procedures, and federal/state regulations, employment laws, staying true to the Human Resource department’s principals and values.Utilize excellent organizational/critical thinking skills and good reasoning consistently being able to promote a high-end systematic standard of performance resulting in increased customer satisfaction.Act as the point of contact for escalated customer problems.Implement new work processes and methods concerning procedures, marketing and training. Successfully completed Financial Center Manager Training Program.Establish long-term relationships with key decision makers within Citibank’s business portfolio.Process and implement a broad array of services for commercial and consumer clients.Develop and maintain inter-personal relationship with internal and external business clients. Increase Branch revenue by surpassing assigned goals. Analyze client cash flow and credit worthiness.Actively resolve internal and external business conflicts, to reach a mutually beneficial course of action.Successfully manage multiple projects simultaneously using effective time and priority management skills.Develop relationships with customers resulting in asset and liability facilities.Manage branch goals, which includes the sales of loans and investment products.Deepen existing relationships by cross-selling additional products with a major focus on digital engagement, giving the customer additional money and time saving benefits while increasing profitability for the company.