Daniel Mcnellis Email & Phone Number

New York, Ny, Us

Bloomington, Illinois, Us

Saint Paul, Mn, Us

Bloomington, Minnesota, Us

• Inbound/outbound phone, email, chat with consumers and/or agents in full-time contact center.• Blend customer service and sales skills to turn each interaction into a successful sale. • Commitment to constantly improve the consumer and agent experience.• Expert knowledge in individual products (dental, vision, pet and more).• Dedication to performance and improvement to QA coaching process.• Courageous enough to ask for the sale and suggest additional relevant products to consumer clients.• Provide exceptional service to consumers and agents in every interaction – building rapport with each and understanding how to use empathy to build trust.• Follow company values of being client-centric, learning and continuously improving, acting with integrity, being enthusiastic and embracing teamwork.• Train new employees, being instrumental in providing analogies to break down processes to better understand policies and core values.

• Ensure a positive customer experience by accurately fulfilling orders and providing superior, personalized customer service.• Process payments and remove dinnerware from tables in a timely manner. • Support team in providing a consistent customer experience by stocking service areas, clearing tables and assisting with customer requests.• Support corporate objectives by ensuring compliance with all Minnesota and Federal health code guidelines and regulations.

Saint Paul, Mn, Us

• Promotional role based on performance excellence and dedication to company objectives. • Balanced multiple responsibilities including table service and new employee training and onboarding.• Ensured exceptional customer service through demonstrated ability to describe dish preparation, product source, and cooking methods.• Executed assigned duties and continuously worked to improve processes and procedures.

Saint Paul, Mn, Us

• Responsible for initial customer contact by greeting guests in person and via the telephone. • Coordinated group events on-site and through catering requests. • Executed customer requests for delivery and specialty orders.• Ensure positive customer and wait staff experience by effectively coordinating seating assignments.

Minneapolis, Mn, Us

• Promotional role responsible for ensuring availability and quality of desired customer fresh produce products.• Demonstrated ability to allocate Team Members to guarantee efficient department coverage and provide superior customer service. • Responsible for reconciling existing stock volumes against projected consumer needs. • Proposed daily cleaning schedule based on State and Federal guidelines that was approved and enacted by management.

Minneapolis, Mn, Us

• Ability to be versatile in responding to guest needs by performing cashiering, product stock, or guest service responsibilities.• Recognized as dedicated core Team Member for enthusiasm in team building exercises and contributions. • Credited for willingness to commit to working pre and post work hours to meet corporate and market needs. • Rewarded for service and dedication by transfer to requested store location.

Pasadena, California, Us

Liberal Arts And Sciences/Liberal Studies

Minneapolis Community And Technical College, Liberal Arts And Sciences, General Studies And Humanities