Daniel Melillo Email & Phone Number

New York, Ny, Us

Warren, New Jersey, Us

Morristown, Nj, Us

Jersey City, New Jersey, Us

• Requirements gathering from the business users as well as developing system specifications for projects, enhancements, and bug/issues.• Work directly with various levels of business users (executive, managers, and processing personnel) to document requirements, review specifications, obtain approval, support UAT and post Production role out.• Develop business and technical requirement documents as well as technical specifications.• Learn new databases and systems to produce specifications needed to create financial and analytical reporting requirements.• Supporting quality assurance and user acceptance testing.• Drive solutions via system modifications and/or workflow to implement new processes (automation, regulatory, etc.)• Customer support and guidance.• Compile detailed documentation for technical teams (architect, developers, QA, etc.)• Issue resolution/escalation including prioritization and tracking.• Working with developers to ensure specifications are understood and followed. Developers included are in house development as well as off the shelf software.• Project Management duties.• Project management of issues through the entire System Development Life Cycle (SDLC).

New York, Ny, Us

• Manage the design and development of accurate business process requirements and workflow procedures.• Manage initial system releases and roll out projects, continued development phases, hotfix/bug items, enhancements, and TPA onboarding and reporting.• Serve as liaison between Senior Management, Underwriting Profit Center Management, Operations, Business Users, IT, and Vendors to support detailed and timely communication on new and existing system implementations.• Analyze and provide recommendations on the overall structure and implementation of streamlined and efficient underwriting applications for assigned profit centers including, but not limited to: Compliance, Forms, Rating, Quoting, Binding, Policy Issuance, Subjectivity Tracking, Endorsement Processing, Renewal Processing, Cancellations, Premium Audits, Reinsurance, Claims, Loss Control, Data Integrity, Systems Integration, and Downstream Reporting.• Manage the User Acceptance Testing for multiple lines of business which include: Primary Construction, Excess Construction, Excess Specialty Excess, Public Entity, Excess General Casualty, Excess Energy, Energy, Environmental, and Workers Compensation.• Subject matter expert for SAP-Camilion, CSC-AgencyLink/PointIn, Unirisx, Adaptik-PolicyWriter, Genoa-Oceanwide, Solartis, and Accenture Duck Creek underwriting systems• Assist with Producer Onboarding and Licensing.• Communicate and help manage vendor relationships.

New York, Ny, Us

Lead Business Analyst on the initial roll-out and continued production support of Underwriting systems and their integration to new and existing back-end corporate systems. Support Field Operations and Global Marine websites and implementation of both domestic and international systems initiatives. Ensure standardization and quality control for domestic marine production across US Offices.

New York, Ny, Us

Provide support for Senior Operations Management in areas of personnel training, requirements documentation, resource planning, operational, financial, and business analysis. Researched, collected, and analyzed data, performed data and accounting reconciliations, performed user acceptance testing and systems validation, and was a key troubleshooter for hardware and software reported issues.

New York, Ny, Us

Maintain underwriting files, broker & client correspondence, policy documentation, quote / binder / policy / endorsement processing, and coding policy monthly premiums.· Made collection phone calls on past due premiums to brokers for all items over $7,500.· Reconcile open receivable balances to full conclusion, and responsible for clearing Credit Suspense and Stand Alone Cash items with entry dates of May 2004 and subsequent.· Support Senior Management and Underwriters with War Room items, policy data and collections issues, complicated reconciliations, and forensic accounting projects on a Regional Zone Level as well as all aspects of Home Office. · Reviewed and monitored co-workers monthly premium coding sheets for accuracy purposes.· Maintained and organized all underwriter files and assisted on underwriting audits.

New York, Ny, Us

Process accurate and quality premium audit reviews for the following lines of business: Workers Compensation, Excess Workers Compensation, Commercial Auto, General Liability, Garage Liability, Liquor Liability, Umbrella, Inland Marine, and Builder’s Risk.· Processed monthly, quarterly, and yearly premium audit transactions in house using premium audit systems and software to generate proper additional and return premiums.· Issued technician / auditor communication forms (TACS) and notices to underwriters to correct audit discrepancies.· Review state bureau crit letters necessary when any audit discrepancies were found within the proofs of coverage, description of operations, employee classifications, rates, composite rating, payrolls, exposures, experience mods, business locations, and entities. · Provided detailed account level premium reconciliations and manual billing of quantitative Risk Management Group (RMG) Underwriters Guaranteed Cost / Deductible Buyback / Loss Sensitive & Large Risk Rating Plan account level policies.· Assisted FUSION and Legal Collections teams with complex premium and high dollar account reconciliations and dispute resolution.