Daniel Mendonça
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Daniel Mendonça Email & Phone Number

O2C Credit and Collections Specialist at adidas at adidas
Location: Porto Metropolitan Area, Portugal 5 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
O2C Credit and Collections Specialist at adidas
Location
Porto Metropolitan Area, Portugal
Company size

Who is Daniel Mendonça? Overview

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Daniel Mendonça is listed as O2C Credit and Collections Specialist at adidas at adidas, a with 37820 employees, based in Porto Metropolitan Area, Portugal. AeroLeads shows a matched LinkedIn profile for Daniel Mendonça.

Daniel Mendonça previously worked as O2C Credit and Collections Specialist at Adidas and Senior Customer Service Advisor at Linde. Daniel Mendonça holds Bachelor'S Degree, Foreign Languages And Literatures, General from Universidade Do Porto.

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adidas

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Profile bio

About Daniel Mendonça

Customer Service Representative with experience in a call center setting, including tech support, and customer care. Familiar with major customer care and financial software (SAP, Salesforce, Nova), conflict resolution, and pose a positive attitude. Aiming to use my proven skills to effectively in your company.

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Daniel Mendonça's current company

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adidas
Adidas
O2C Credit and Collections Specialist at adidas
germany
Website
Employees
37820
AeroLeads page
5 roles

Daniel Mendonça work experience

A career timeline built from the work history available for this profile.

O2C Credit And Collections Specialist

Current

Porto, Portugal

-Securing timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment.-Driving timely collection by following up on overdue invoices with customers, collection agencies and end consumers.-Managing customer relationship, which includes problem resolution and root cause analysis.-Assessing & reviewing the credit risk on the customer on regular basis, calculate and suggest the required credit… Show more -Securing timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-payment.-Driving timely collection by following up on overdue invoices with customers, collection agencies and end consumers.-Managing customer relationship, which includes problem resolution and root cause analysis.-Assessing & reviewing the credit risk on the customer on regular basis, calculate and suggest the required credit limits.-Deciding on the release of the blocked orders and ensure timely release-Providing insight in the development of the accounts receivable position of the customer to sales and finance teams.-Managing the relationship with customer service and other stakeholders in the business.-Identifying the improvement opportunities and support their implementation.-Ensuring the lowest possible write off for noncollectable balances.-Providing insight into the calculation of the required provision for noncollectable balances.-Supporting ongoing projects for the implementation of technology solutions. Show less

Dec 2020 - Present

Senior Customer Service Advisor

Porto, Portugal

-Knowledge and use of SAP to make changes in customer master data and to issue or make any changes with customer accounts-Creating business clients account profiles in SAP-Correcting and issuing invoices and client orders -Managing client accounts -Imputing orders and delivery addresses -Issuing credits and debits for clients -Customizing and creating order overviews for clients on Excel-Contacting clients through email and account managers in organizing clients… Show more -Knowledge and use of SAP to make changes in customer master data and to issue or make any changes with customer accounts-Creating business clients account profiles in SAP-Correcting and issuing invoices and client orders -Managing client accounts -Imputing orders and delivery addresses -Issuing credits and debits for clients -Customizing and creating order overviews for clients on Excel-Contacting clients through email and account managers in organizing clients company data -Inserting agreed prices in clients account price list -Organizing customer charges and price list Show less

May 2020 - Dec 2020

Resolutions 2 Specialist - Airbnb (Customer Support)

Porto Area, Portugal

-Mediating disputes and managing conflicts between users-Assisting guests with cleanliness issues during during reservations -Processing payments and payouts for users -Assiting relocation for guests to other properties -Reporting policy violations -Facilitating communication between departments to ensure swift resolution -Mentoring and supporting new members to the department

Sep 2019 - May 2020

Resolutions 1 Specialist - Airbnb (Customer Support)

Porto Area, Portugal

-Assisting guests with amenity issues during reservations -Assints hosts with managing their payout deliveries -Assisting guests with needed relocation to a diffrent property -Assisting in managing funds and refunds -Processing invoices for users visa purposes -Mediating between users for best resolution between both parties -Educating about company policies and enforcing said policies -Mentoring and supporting new members to the department

Apr 2019 - Sep 2019

Community Education - Airbnb (Customer Support)

Porto Area, Portugal

-Assisting and guiding users on how to use the platform -Educating users on the platform and company policies -Providing information regarding users own account and details -Communicating with different departments to ensure user gets necessary assistance for specific need -Addressing all product related inquiries and educating customer on said products. -Assisting customers with urgent and real-time issues related to trips and account issues.

Oct 2018 - Apr 2019
Team & coworkers

Colleagues at adidas

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2 education records

Daniel Mendonça education

Legal Technical Course (Probation Officer), Law, 17,6 Average

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FAQ

Frequently asked questions about Daniel Mendonça

Quick answers generated from the profile data available on this page.

What company does Daniel Mendonça work for?

Daniel Mendonça works for adidas.

What is Daniel Mendonça's role at adidas?

Daniel Mendonça is listed as O2C Credit and Collections Specialist at adidas at adidas.

Where is Daniel Mendonça based?

Daniel Mendonça is based in Porto Metropolitan Area, Portugal while working with adidas.

What companies has Daniel Mendonça worked for?

Daniel Mendonça has worked for Adidas, Linde, and Sitel.

Who are Daniel Mendonça's colleagues at adidas?

Daniel Mendonça's colleagues at adidas include M.R Harahap, Max Ok, Ashley Yildiz, Ashley Satiro, and Dinesh Duke.

How can I contact Daniel Mendonça?

You can use AeroLeads to view verified contact signals for Daniel Mendonça at adidas, including work email, phone, and LinkedIn data when available.

What schools did Daniel Mendonça attend?

Daniel Mendonça holds Bachelor'S Degree, Foreign Languages And Literatures, General from Universidade Do Porto.

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