Responsible for generating sales by partnering with 380 customers to develop strategies to meet customer specifications and provide solutions to dynamic challenges. Provides current and prospective customers with support, education, and training presentations. • Collaborated with 12 business acumen champions across the sales force to create Veeva Customer Relationship Management (CRM) system training to enhance the business knowledge of 17 team members and four newly hired employees.• Guided seven team members in the creation of business plans by analyzing Tableau software data trends, allowing for elevated business intelligence, and the identification of high potential opportunities that align with business objectives and initiatives.• Managed a sales territory across three counties in Illinois by briefing healthcare leaders on current industry trends, barriers to achieving goals, and strategies to solve patient and clinic challenges; resulting in an 18% growth in sales from 2023 to 2024, and being recognized as top 20% of sales representatives across the nation in 2024. • Led cross-functional meetings for three sales teams to streamline communication and effectively plan for customer interactions and sales growth. Trusted to advise senior leaders on the impact of policy changes, and opportunities for training to improve efficiency. • One of 13 employees hired out of 40 prospective candidates as part of a brand-new highly competitive Veteran Leadership Development Program.

Project Coordinator guiding three cross-functional initiatives to better streamline laboratory procedures, maximize employee productivity, decrease turnaround time for lab tests, and expedite test results for health care providers and patients. Established the framework of this brand-new team. Selected to serve on this competitive short-term assignment.• Enhanced Epic healthcare record system by improving administrative operational efficiency through decreasing backlogged tests, standardizing the format for inputted data, and revamping workflow mapping and team ownership. • Facilitated weekly cross-functional team meetings of 60 senior leaders to identify procedural challenges and affected teams. Led offshoot meetings with impacted stakeholders to identify scope, root causes, timeline, and steps to resolution. • Developed and maintained the structure of the team by implementing five different file sharing tools, identifying areas of improvement, recommending changes, and implementing solutions.

Leads the operational planning and strategic depth for a military unit of 90 personnel providing support to Expeditionary Strike Group 7 (CTF 76). Directs three managers and six employees to plan for highly capable augmentation for any emergent or planned amphibious requirements in the Western Pacific. • Collaborates with supported team members in Japan to coordinate the execution of overseas orders for all 90 members of the unit at five different combined military exercises and at the unit headquarters in Okinawa; resulting in more than 1,200 days of support provided in FY 2024. • Hand selected to serve as the Operations Officer, and recommended to serve as a Commanding Officer.• Rated the number 1 of 10 Officers within the leadership peer group.

Second-in-Command of a military unit of 32 personnel. Directs six departments across administration, communications, readiness, operations, strategy, and training in support of U.S. Fleet Forces Command (USFFC). USFFC provides trained and equipped Naval forces to Combatant Commanders worldwide.• Prepares a monthly action plan by synchronizing with nine unit leaders to ensure that all members are aware of and complete required training, administrative tasks, and operational duties. • Liaisons between four Navy Reserve Units and two Active Navy Units to coordinate personnel support and travel to military exercises. • Develops and maintains the unit’s organizational chart, and composes a quarterly operations report to advise higher authorities on unit and personnel readiness. • Selected to serve as the Executive Officer, and recommended to serve as a Commanding Officer.

Led 17 personnel in the recruitment of high-quality candidates for Naval service in seven Southern California Counties, Hawaii, Pacific Island Territories, and the Far East. Prepared and processed all records of qualified applicants, coordinated interviews, and recommended acceptance or rejection. • Led a two-member team while coordinating 40 promotional events in the recruitment of highly educated and highly skilled candidates, achieving a goal of 183% in 2018 and 120% in 2019.• Selected to lead a team of 15 personnel across five offices in the recruitment of high school graduates, achieving a goal of 112% in 2018. • Rated the number 1 of 11 Recruiters and selected for promotion to the next pay-grade.

Directed the administrative services of 64 employees through medical record management, performance appraisals, career mentoring and planning, and requisite training. • On short term assignment while awaiting transition to competitive talent acquisition position.

Led 30 personnel and managed a $35M facility in the indoctrination and mentorship of 5,000 new entrants into Naval service. Submitted performance reviews, evaluated the effectiveness of instruction, and recommended improvements.• Hand selected among 12 leaders to organize and orate 48 commencement ceremonies; each with 800 participants, an audience of 3,000 dignitaries and guests, and a world-wide online audience via live streaming.• Administered an annual budget of $450K used to maintain supplies for 17 departments by validating that all purchases were made in accordance with applicable policies and directives.• Managed a nine-month $500K audio/visual system installation project through coordination and collaboration with government entities and independent contractors. • Instructed 40 professional development courses to over 3,500 students; providing character growth and promoting a culture of leadership and ethical decision making.• Led a four-member team and coordinated with U.S. Citizenship and Immigration Services to guide more than 500 foreign-born military servicemembers in obtaining their American Citizenship.• Planned a schedule of 60 tasks and directed a 20-member team across six departments in the six-month preparation and execution of the Commanding Officer’s Change of Command Ceremony.• Prepared formal memos and letters in accordance with the Navy’s correspondence manual. • Mentored seven personnel to achieve advanced job qualifications and 21 personnel to complete continuing education courses.• Rated the number 1 of 20 Officers within the leadership peer group.

Leader and manager of 17 personnel in executing a warship’s clerical and administrative duties, along with the safe navigation of the vessel at sea. Guided individual team member training and professional development. • Managed long-term staffing plan to ensure that employees maintained all required qualifications for mission accomplishment as personnel rotated in and out of the organization. • Interpreted directives, policies, manuals and publications to ensure that daily shipboard operations were executed in accordance with Navy and Department of Defense standards. • Prepared formal memos and letters in accordance with the Navy’s correspondence manual. • Planned the voyage of the vessel and trained and supervised four navigation teams of 24 personnel during a six-month deployment. Traveled over 50,000 miles and conducted 37 transits in and out of ports without incident.• Selected to coordinate the five-month retirement of the vessel by developing and implementing a schedule of 560 tasks while directing the processing of 850 sensitive documents required to transfer all 185 employees.• Led the ship’s immediate response to a hijacked merchant vessel in the south Mediterranean Sea. Trusted to lead the navigation team that escorted the distressed vessel and its crew for six days to safety. • Performed 30 investigations and disciplinary hearings as the Legal Officer, while briefing senior leaders and ensuring adherence to government policies and regulations.• Rated the number 2 of 17 Officers within the leadership peer group.

Leader and manager of 20 personnel in executing a warship’s operations and maintenance functions. Led a navigational watch team responsible for the ship’s safe movement during an overseas deployment. Guided individual team member training and professional development. • Managed long-term staffing plan to ensure that employees maintained all required qualifications for mission accomplishment as personnel rotated in and out of the organization. • Interpreted directives, policies, manuals and publications to ensure that daily shipboard operations were executed in accordance with Navy and Department of Defense standards. • Prepared formal memos and letters in accordance with the Navy’s correspondence manual. • Guided the 16-month preparation and execution of the Navy's largest equipment inspection; resulting in an unprecedented grade of over 90% in all 10 assessment areas.• Led and trained a navigation team of seven personnel and a deck operations team of 20 personnel during a six-month overseas deployment; ensuring the safe accomplishment of 24 cargo replenishments, 52 transits in and out of ports, 70 days of helicopter operations, and 16 small boat operations without incident. • Supervised the overhaul, repair, and restoration of multi-million-dollar machinery during a 25-week shipyard maintenance period. • Led emergency action teams, and revitalized and managed safety programs accountable for survival equipment, damage control equipment, four rescue swimmers, a damage control team of 23 personnel, and a search-and-rescue team of 12 personnel. • Mentored 11 personnel to achieve their Warfare qualification, 100% of eligible personnel to achieve promotion, and 100% of eligible personnel to be selected into a Navy occupation specialty.