Daniel Midgett Email & Phone Number

Lake Mary, Florida

Software support engineer for Business Objects Business Intelligence Administration ( BI )Customer Success for SuccessFactors Learning Management System ( LMS )

Riviera Beach, Fl

Active Directory, Microsoft Exchange, & Avaya VOIP administration. Microsoft SharePoint Custom Software Development. SAP implementation. Telecom & MDM including integration & deployment. Server administration and maintenance for network, hardware, & software systems including remote troubleshooting. SQL & business data query and reporting. Cocoa/Apple development, research, & integration. Multimedia conferencing & surveillance support. LINUX Mainframe support. Systems administration R&D, auditing, training & facilitation. Exposure to software development languages including FoxPro, DotNet, & VB.

Assign daily tasks and review individual completion. Manage employee efficiency in repair and sales. Provide a safe/clean occupational environment. Troubleshoot/repair computer software and hardware issues within set deadlines. Workstation support and maintenance. Network adherence and control. Data privacy, security, and resolution. Resolve customer incidents and improve customer satisfaction. Control inventory including ordering and loss prevention. Scheduling, staffing, and budget management.

Develop test documentations to include scenarios, test cases and/or test scripts as assigned. Coordinate the development of contracts between vendors. Creatively engage staff and leaders to fully understand complex standard operating procedure changes. Analyzing and reporting key business procedures & projections and compliances. Effectively distribute store resources to maintain a safe & clean occupational environment and increase profits while providing customer satisfaction. Enter new defects into tracking system and execute defect-specific tests, as appropriate.