Daniel Miller Email & Phone Number

United Kingdom

Ability to successfully contribute to the Council’s aims and objectives within an overall framework that safeguards adults, promoting health, independence and wellbeingAn understanding of the vision and priorities of adult Social Care and the wider health and care systemAbility to apply creative thinking to find effective solutionsExcellent problem-solving skills, with the ability to analyse and interpret data to understand the impact of the programme work and identify further opportunities for changeExcellent project management skills and the ability to plan, develop and implement new ways of working, including working with key partners across the wider systemCurious and inquisitiveExcellent assessment, analysis and reporting skillsExcellent communication skills with the ability to present complex information both verbally and in writing in a clear, concise manner to a range of audiencesExcellent organisational and negotiating skillsA strong focus on accuracy and attention to detailAbility to challenge and be challenged

South Sheilds

South Shields, England, United Kingdom

Sunderland, United Kingdom

Managing and Maintaining ISO 9001 and 14001 Accreditation's. Successfully obtaining Accreditation’s

Sunderland, United Kingdom

Management of Team Leaders and 40+ Production StaffEffectively communicate with all staff members throughout the company whilst keeping morale at a all time highStaff AppraisalsDisciplinary Procedures when necessaryManagement of all Health and Safety policies across multiple departmentsManagement of all quality related tasksManagement of resource planning and control - machine, equipment and peopleBusiness Improvement activities including 5 'S'​ / 5 'C' / KAIZENAchieving tight production targets / deadlines / turnaroundsSchedulingProduction ReportingComplaint investigations

Sunderland, United Kingdom

Sunderland, United Kingdom

current projects/activities include: - Production efficiency improvements - Administration process improvements - Data analysis and presentation - Production / Resource Planning systems - Supply Chain Management - Systems design - Sales oriented projects, eg Service Level Agreements etc - Structured problem solving - Visual Management

Lubbock, Texas Area

Active in the opening team, July 2009 Previously worked Front Desk, Reservations, PBX, Concierge, Valet, Night Audit, & Housekeeping Provided software training to coworkers Supervised team of 25 individuals Organized front office scheduling, interviewing, and training Attended weekly operations meetings Handled personal cash bank and monitored the banks of selected team members Monitored and distributed hotel Guest Satisfaction Survey results, scores, and comments

Hartlepool

• Implemented and Project managed a MPS (Managed Print Service) installation across the authority• Managed Staff project related concerns via e-mail, telephone and face to face • Implemented and assisted with the E-mail Migration from Lotus Notes to Outlook 2003• Assisted with Home and Remote working solution.• Created WebPages. amended existing Webpage’s, uploaded pictures/ adjusted pictured using Photoshop• Training users with Website editing. Home and remote solutions, and various office programmes

Sunderland, United Kingdom

• Inbound sales and customer service dealing with technical and general account queries, via phone, e-mail and letter.• Reported website faults, i.e. wrong pricing, multiple uploads of items etc.• Chosen to step into the managerial role. Involved call auditing, motivating the team and being self sufficient. • Customer service role dealing with various escalated queries.• I was asked to pass my knowledge and experience onto others by coaching new colleagues.• Weekly reviews for 8 team members to give them feedback. • Coaching and training staff members to improve KPI’s (Key Performance Indicators)