- Daily interface of multiple operational activities for the International sales team- Execution of International sales processes, tools and procedures- Observe and adhere to tasks, undertakings and Operations of staff in multiple sections of the company- Administering and directing the companies International Operations- Provide assistance in the execution of opening new International locations.- Main point of contact for the International Sales Team back and US Headquarters- Increased Sales productivity by working with teams internally simplifying processes and creating efficiencies- Identified and eliminated Sales process bottlenecks and inconsistencies within Forecasting, Pricing, Sample processing and regional SKU needs etc.- Internal Relations - (Sales, Operations, Marketing, Design, Packaging, Sample Shop, Trade shows, Hong Kong )- External Relations - (3rd party Logistics, International Vendors, International Customers & Distributors) - Ability to Operate under pressure and deliver "Right the first time" information of fluid data from cross functional internal teams.

- Liaison between global sales and marketing teams to help prioritize the urgency of delivering sku specific needs to meet forecasting deadlines and ultimately retail set dates for product launches- Managed forecasting deadlines on both Sales and Marketing fronts to ensure all information needed was available to the respective teams to hit deadlines - Created monthly marketshare reporting across customer base, analyze with sales to increase footprint where needed- Managed the Item Integrity Department. Ensured all unique sku information going to sales, marketing and mass retailers was 100% accurate at all times within our ERP, warehousing and Intranet systems.- Trained cross functional teams on how to use and maintain these systems (ERP, Intranet and showcloud etc)- Create / uphold process related to the input and sharing of specific item data and internal reporting- Managed support ticket system / queue for prioritization and dissemination of priority workload daily to be delegated out to teams- Back up SVP Operations with day to day operational asks within the organization- Internal Relations - (Sales, Marketing, Hong Kong Engineering, Hong Kong Merchandising, Demand Planning, Finance, Warehousing / Distr centers, International sales, marketing, prod dev, design and packaging)- Managed budgets and approvals for all outside 3rd party vendor spends (design, inventor, packaging, tradeshows, creative, brainstorms, photography, commercial shoots- Assist with Acquisition integration

- Managed the Item Integrity Department. Ensured all unique sku information going to sales, marketing and mass retailers was 100% accurate at all times within our ERP, warehousing and Intranet systems.- Did some gap fill within the Planning dept and Milestone tracking with our Product Development timelines too help create efficiencies along with different marketing divisions through out the company- Worked with outside vendors and internal Sales and Marketing teams to create all Domestic tradeshow physical layouts and product presentations- Acquisition office relocations and shutdowns- Corporate office relocations and shutdowns- Hong Kong Operations - New process and procedure updates, office relocations, acquisition integrations (Process and data) material cost tracking, new factory quoting- New Business Development team (Blue sky type) bring back old sku's with current updates to packaging, sales pitch and marketing.- Assist with Acquisition integration

- Managed the Item Integrity Department. Ensured all unique sku information going to sales, marketing and mass retailers was 100% accurate at all times within our ERP, warehousing and Intranet systems.- Distribution Center set up, worked with VP Logistics to negotiate lease, move in, TI's, racking, inventory move in, lot allocations and roll out Inventory management systems- Managed EDI department/Staff (Electronic Data interface) How we'd receive sales orders from Mass retailers (Target, Walmart, TRU, Amazon and so forth) - Managed Customer Service dept (Mass retailers, internal sales teams needs)- Managed consumer services (outside customers, Toll free calls)- Managed all Domestic facilities (Office space, DC's, Satellite offices etc) Leases, moves, shutdowns- Managed mailroom staff, processes, vendors across the US- Assist with Acquisition integration

- Facilities, Construction updates, cleaning services, maintenance, Landlord / bldg management key contact.- Managed Mailroom Staff / Process- Phone system vendor(s)- Managed IT Dept - 3rd party vendors (security co, Ph service, Corp Cell phones plans, IT equipment- Building security- Order processing (Manual process)- Communicate with 3rd party warehousing- Receive calls from customers and assist with the delivery of goods