Daniel Mills Email & Phone Number

Manchester, England, Gb

Manchester Area, United Kingdom

Manchester, United Kingdom

At the heart of Bupa's insurance products, this role encompasses the full customer lifecycle of new product development, through to in-life product management, product evolution and product closure.Leading a team of over 40 product and proposition specialists, to ensure new and existing products meet the needs of Bupa's target markets within a robust and complaint framework.Leading the development and implementation of NPD and in-life product management governance frameworks.Key Responsibilities include:Effective management of four insurance product portfolios (PMI, Dental, Travel and Cashplan) to deliver product strategy. Providing effective leadership and direction to each Product team. Ongoing management of policies, procedures and processes, departmental planning and prioritisationCollaborating effectively with Senior colleagues across the business.

Manchester, United Kingdom

Accountable for driving and executing sustainable growth through the development of new products for Bupa’s ‘Working Age’ and ‘Families’ segments. Responsible for identifying customer needs, against which new products are developed, while delivering customer value and business return in a compliant manner.

Manchester, United Kingdom

A ‘go-to-market’ role with responsibility for the robust and compliant delivery of Bupa Health Funding’s products and propositions.Developed, delivered and managed a best-in-class New Proposition Development process with customer need at its heart. Widely acknowledged as the global standard for NPD within Bupa, a view endorsed by internal auditors upon completion of their audit in Nov 14.Led a comprehensive product review alongside a management consultancy and an external compliance professional. The review included all of Bupa’s funding products to determine the on-going appropriateness of the portfolio. Recommendations now being acted upon.

Manchester, United Kingdom

Built a team that sits firmly within the business yet interacts with IS in a way that is highly value-adding by giving the business the ‘teeth’ to develop products & pricing and to not be beholden to IS. Combining a deep knowledge of products and business processes with a highly developed capability to deliver product solutions, the role has been central to the implementation of all of Bupa’s product developments within the last 7 years. Achievements• Pioneered a product and pricing development capability that reduced reliance on IS and allowed the business to deliver products and price changes to market in a rapid and cost-effective way. Now playing a lead role in the design and specification of the next generation of product and pricing capability to ensure the business can continue to deliver products and pricing efficiently and effectively.• Led the technical implementation of Bupa’s most innovative consumer product in over a decade – Bupa By You• Built a CRM capability within the Sales and Marketing function utilising Microsoft Dynamics to create a richer understanding of Bupa’s B2B client base

Responsible for existing and new healthcare product development within the Business-to-Business sector. Specific responsibility for BUPA’s large corporate clients

Manchester, United Kingdom

Responsible for the development and implementation of programmes relating to existing customer balance growth, retention and on-going card usage. Programmes include balance transfer and cash advance activity, reactive and proactive retention initiatives and spend-related usage campaigns.

London, United Kingdom

Responsible for the Motor Insurance product range, including driving new acquisitions, research and analysis of the market / competitors, management of the portfolio to ensure on-going profitability and retention of existing customers.

London, United Kingdom

Responsible for the Telegraph’s relationship with Lloyds TSB and their provision of Telegraph branded Home and Motor insurance products to the paper’s readership base.

Folkestone, United Kingdom

Responsible for all aspects of campaign management with focus on cross-sell activity, Originally joined Saga on their one-year Graduate Management Scheme, with placements in Finance and Operations, before assuming a permanent role in Marketing.

Ba Hons 2:1, History And French

Education record

A-levels: Geography (A), History (B), French (B) GCSEs: 8 x As, 1 x B