Daniel Mithun. S Email & Phone Number

Coonoor

Assess resource requirement for the month and notify requirements to the HR and plan redeployment of excess capacity with Operations Head.Handle all client correspondence (for all processes managed) Receive requests/assignments/instructions from client Design daily work assignments for team, based on client requirements Design daily assignments are completely processed and updated in the deliverable/client Database.Ensure clean-up of process queue on daily basis for all assignments handled by the team Generate daily production and quality reports Maintain internal reports for all sub-tasks/follow-up work handled by the team and ensure these are checked and completed from time to time Report daily production metrics to the management/client Update the team about new instructions/feedback from senior officials/client Maintain process documents live Identify and resolve issues at all levels, including process methodology, team member performance, as well as any kind of team performance hurdles. Identify and report tech issues to the appropriate contact (internal as well as client end) instantly and ensure the same is resolved at the earliest Maintain internal auditing and performance scores for the team Update monthly performance trackers for team Update monthly deployment and deliverable report for management Review and approve leave requests for team members Review and approve time sheet for team members Provide induction and training for new members Conduct weekly project meetings with the teams and Operations Head Mentor team members and groom them for continuous personality/life/process skills enhancementsProvide unbiased and detailed feedback for performance appraisals Maintain confidentiality of client system and data Maintain confidentiality of management decisions where required/requested

Coonoor

Plan production schedule and targets for the month and check yield regularly to ensure team is on target and adhering to all deadlines. Else, alter plans as required in anticipation Keep the Operations Head informed of all plans/issues/changes in the projects/teams.Receive requests/assignments/instructions from client Design daily work assignments for team, based on client requirements Design daily assignments are completely processed and updated in the deliverable/client Database.Identify and resolve issues at all levels, including process methodology, team member performance, as well as any kind of team performance hurdles. Identify and report tech issues to the appropriate contact (internal as well as client end) instantly and ensure the same is resolved at the earliest

Coonoor

Coonoor

Master Of Computer Applications (Mca), Computer Science

Bachelor'S Degree, Computer Science

High School Diploma, Biology