Account Manager
St Mary'S, Ks, Us
• Effectively collaborating with the founder to successfully launch each of the current accounts. Building strong relationships with customer executives, managing sales pipeline, and serving as the primary point of escalation for account issues.• Successfully managed a cross-functional team to create forecasts and insights to optimize long-term opportunities.• Conducting customer assessments by interviewing stakeholders to understand business practices, processes, and systems.• Preparing and presenting proposals summarizing assessment results, solution recommendations, and ROI analysis.• Communicating with clients and company management to establish effective working relationships and provide updates throughout the service delivery process.• Maintained and nurtured business-to-business relationships to gain loyalty, referrals, and repeat business.• Exemplified professionalism and proper etiquette while using all forms of communication with both clients and peers.• Monitoring client accounts, analyzed incomings and outgoings, and performed daily, weekly, and annual forecasts