- Processing Orders.- Operating Mechanical and IT Systems.- Liaising with transport companies, suppliers and clients.- Supervising the use of storage with high efficiency. - Training, supervising and appraising staff.- Maintaining statistical and financial records.- Ensuring that quality objectives and delivery deadlines are met.- Administering stock control.- Investigating accidents and troubleshooting problems

- Selling products and services to prospective customers- Performing cost-benefit analyses of existing and potential customers- Maintaining positive business relationships to ensure future sales

-Leads, supports and improves operations and processes to achieve strategic business initiatives and deliver service and financial results.- Oversees inbound and outbound shipments and inventory.- Implements and manages safety training programs and practices.- Establishes work schedules and contract driver coverage to ensure customer service level agreements are met without exception.

- Analyzes operational and customer performance through direct observation, interpretation of reports and collaboration with others.- Investigates, resolves and/or escalates customer service issues, as appropriate.- Establishes work schedules and contract driver coverage to ensure customer service level agreements are met without exception.- Analyzes operational and customer performance through direct observation, interpretation of reports and collaboration with others.- Investigates, resolves and/or escalates customer service issues, as appropriate.

- Monitor daily output of fulfillment to ensure achievement of goals by using analytics and other tools- Provide regular reporting updates on projects/initiatives and performance measurements- Assist with maintaining a safe working environment for all- Manage SLA of for all e-commerce orders by working closely with the fulfilment team

- Maintains and improves quality of Accounting Statement; modify the statements with clients needs; collaborating with other members of the company to provide better output;- Prepares quality documentation and reports by double checking, analyzing and summarizing information;- Finish all the Income Statement & Balance sheet by due date to discuss with the respective clients about their accounts;- Working in Quickbook Online using Remote Desktop system;- List vendors in Chart of Accounts & find out the relation of them with client to allocate with proper code;- Reconcilations & Ledger Book management;- Payroll & Tax Calculations

- Implements a social media strategy in the various advertising campaign;- Manages social media sites using HootSuite;- Content Creating;- Engages in dialogue and monitors customer issues;- Monitors trends and encourages adoption of social media tools;- Write blog articles.

- Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner;- Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers;- Provides statistical and performance feedback and coaching on a regular basis to each team member;- Writes and administers performance reviews for skill improvement;- Being available for employees who experience work and/or personal problems providing appropriate coaching, counseling, direction, and resolution;- Ensures employees have appropriate training and other resources to perform their jobs.

- Managing and leading the project team;- Recruiting project staff and consultants;- Managing co-ordination of the partners and working groups engaged in project work;- Detailed project planning and control including;- Developing and maintaining a detailed project plan;- Managing project deliverable in line with the project plan.

-Insert customer and account data by inputting text based and numerical information from source documents within time limits;- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry;- Review data for deficiencies or errors, correct any incompatibilities if possible and check the output;- Research and obtain further information for incomplete documents;- Generate reports, store completed work in designated locations and perform backup operations.