Daniel Mora Email & Phone Number

Calgary, Alberta, Canada

Cdmx

Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal… Show more Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with sales team to identify and grow opportunities within territoryAssist with challenging client requests or issue escalations as needed Show less

Ciudad De México Y Alrededores, México

Managing strategic customer accounts at a national level, maximising all opportunities for sales within the accounts.Managing large company accounts for the company an building relationships with key personnel.Networking within national accounts in order to secure all business opportunities.Ensuring internal company functions give the highest level of customer service to national accounts.Monitoring incoming orders and ensuring these are fulfilled effectively.Holding… Show more Managing strategic customer accounts at a national level, maximising all opportunities for sales within the accounts.Managing large company accounts for the company an building relationships with key personnel.Networking within national accounts in order to secure all business opportunities.Ensuring internal company functions give the highest level of customer service to national accounts.Monitoring incoming orders and ensuring these are fulfilled effectively.Holding regular monthly meetings with internal stakeholders about key accounts.Investigating and resolving queries and issues raised by national accounts.Taking a proactive approach to account management.Arranging meetings with all relevant decision makers within the customer.Holding business reviews to assess opportunities for sales. Show less