AeroLeads people directory · profile
Daniel Morello Email & Phone Number
Director Customer Experience
at
Kitco Metals Inc.
1 work email found
@kitco.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Customer Experience
Location
Canada, Canada, Canada
Company size
Who is Daniel Morello? Overview
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Quick answer
Daniel Morello is listed as Director Customer Experience at Kitco Metals Inc., a company with 121 employees, based in Canada, Canada, Canada. AeroLeads shows a work email signal at kitco.com and a matched LinkedIn profile for Daniel Morello.
Daniel Morello previously worked as Director of Brand Management at Kitco Metals Inc. and Director Customer Experience at Vinfast Canada. Daniel Morello holds Bachelor Of Arts (B.A.), Psychology from York University.
Company email context
Email format at Kitco Metals Inc.
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{first_initial}{last}@kitco.com
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AeroLeads found 1 current-domain work email signal for Daniel Morello. Compare company email patterns before reaching out.
Profile bio
About Daniel Morello
With over 20 years of expertise in Customer Experience and Brand Management, I am a transformative leader known for delivering bold strategies, solving complex challenges, and driving growth. With a customer-first mindset and a commitment to excellence, I create impactful brand experiences that elevate success.Key highlights of my expertise include:Brand Strategy: Developing and managing impactful strategies to enhance brand reputation, loyalty, and market presence.Process Improvement: Creating and implementing solutions that streamline operations, improve efficiencies, and elevate customer satisfaction.Dynamic Leadership: Building high-performing teams and fostering a culture of excellence and collaboration.Bilingual Communication: Fluent in French and English, with strong skills in writing, public speaking, and presentations.With a focus on continuous improvement and innovation, I align customer needs and brand strategies to achieve measurable outcomes that support business growth and deliver exceptional experiences
Listed skills include Customer Satisfaction, Team Leadership, Customer Service, Customer Retention, and 31 others.
Current workplace
Daniel Morello's current company
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Kitco Metals Inc.
8 roles
Daniel Morello work experience
A career timeline built from the work history available for this profile.
Director Of Brand Management
CurrentSpecializing in developing innovative marketing strategies and leading cross-functional teams to enhance brand presence and alignment with market trends. Focused on driving brand growth through dynamic initiatives and consumer engagement.
Dec 2023 - Present
Director Customer Experience
Strategic Leadership: Developed and implemented a customer experience strategy that enhanced client satisfaction in the precious metals sector.Team Management: Led and mentored a team of 30 customer service professionals, cultivating a culture of excellence.Process Optimization: Overhauled contact centre operations to improve efficiency and quality.
Jun 2023 - Dec 2023
Director Customer Experience
Designed and implemented the end-to-end Customer Experience journey, establishing modern, intuitive, and effective systems to position VinFast Canada as a leader in customer satisfaction and loyalty.Collaborated with cross-functional teams to incorporate customer insights into product development and business strategies, ensuring alignment with customer.
Mar 2022 - Jun 2023
Head Of Customer Care
Directed Executive-Level Customer Care and Case Management, ensuring timely and effective issue resolution.Led Call Centre operations for Customer Care, Roadside Assistance, and Connected Vehicle services, achieving improved NPS results.Developed and implemented a customer experience strategy to drive satisfaction, loyalty, and retention.Managed a.
Oct 2015 - Mar 2022
Director, Global Order Management
Responsible for Global Order Processing across North America, South America, Africa, UK, Europe, Middle East, Asia, India and Australia. Developed and executed a comprehensive customer experience strategy to drive customer satisfaction, loyalty, and retention.Primary point of contact for Executive level escalations and responsible for overseeing the.
Nov 2014 - Oct 2015
Supervisor, Customer Relations / Connected Vehicle Technology
Supervised operations of two national contact centres with over 40 representatives Established and Managed the Connected Vehicle customer support centreResponsible for the hiring and training of all new customer service employeesCreated and Presented Executive Summaries on a monthly basisProject Lead and support for multiple successful national projects.
Jul 2007 - Oct 2014
Bilingual Supervisor, Roadside Assistance
Club Auto Roadside Service
Aug 2002 - Jul 2007
2 education records
Daniel Morello education
Bachelor Of Arts (B.A.), Psychology
York University
Received Ontario Secondary School Diploma And Bilingual Certification In French.
Mgr-De-Charbonnel
FAQ
Frequently asked questions about Daniel Morello
Quick answers generated from the profile data available on this page.
What company does Daniel Morello work for?
Daniel Morello works for Kitco Metals Inc..
What is Daniel Morello's role at Kitco Metals Inc.?
Daniel Morello is listed as Director Customer Experience at Kitco Metals Inc..
What is Daniel Morello's email address?
AeroLeads has found 1 work email signal at @kitco.com for Daniel Morello at Kitco Metals Inc..
Where is Daniel Morello based?
Daniel Morello is based in Canada, Canada, Canada while working with Kitco Metals Inc..
What companies has Daniel Morello worked for?
Daniel Morello has worked for Kitco Metals Inc., Vinfast Canada, Bmw Group Canada, Carltonone Engagement, and Honda Canada Inc..
How can I contact Daniel Morello?
You can use AeroLeads to view verified contact signals for Daniel Morello at Kitco Metals Inc., including work email, phone, and LinkedIn data when available.
What schools did Daniel Morello attend?
Daniel Morello holds Bachelor Of Arts (B.A.), Psychology from York University.
What skills is Daniel Morello known for?
Daniel Morello is listed with skills including Customer Satisfaction, Team Leadership, Customer Service, Customer Retention, Process Improvement, Team Building, Automotive, and Training.
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