-Schedule and coordinate meetings.-Conduct employee performance reviews.-Develop good customer relationships.-Participate in recruitment and dismissal processes.-Smooth out problems within the workplace.-Address employee and customer concerns.-Develop strategies for better workplace efficiency and goal achievement. -Email and phone correspondence.-Liaise between managers, customers and employees.-Provide direction to staff.-Monitor spending patterns and budget.-Fill in for General Manager (GM) in times of absence. -Make executive decisions, hold meetings and provide accountability.