Daniel Mortensen Email & Phone Number

Richmond, Virginia, Us

Lead and direct the Virginia Council on Economic Education, whose mission is to ensure that Virginia's K-12 students have sufficient knowledge of economics and personal finance to enable them to succeed in today's dynamic economy.Provide executive oversight, and responsible for the management of all activities. Ensure that the vision, strategy and organization will achieve VCEE's mission.

Mclean, Va, Us

Managed all aspects of real estate, including portfolio strategy, facilities maintenance, and associate services. Held responsibility for more than 1,100 properties in four countries, totaling over 10 million square feet. Created leaner organization and transformed the culture, reducing costs, enhancing capabilities, and attaining greater alignment with business strategy. Directed delivery components of Human Resources for organization of 40,000 associates, including payroll, benefits administration, help desk, and associate relations. Redesigned processes, strengthened controls, and improved reliability.

Mclean, Va, Us

Led service operations, including statement, remittance, and card processing, solicitation production, general correspondence, billing disputes, customer service, online account servicing, and Asia operations, creating a source of competitive advantage, due to strategic focus, operational excellence, and flexibility. Managed $760 million annual budget and 4,500 associates. Set vision for organization as a stand-alone business. Scaled operations as company grew rapidly, and delivered industry-leading service levels and costs. Developed innovative processing capabilities which supported revenue generation and credit management. Instilled ownership, expectation of flawless execution, and focus on customer experience. Advocated as early proponent of quality and process management, hiring first quality and Six Sigma professionals. Instituted compliance and controls as basic requirements for management.

Norwalk, Ct, Us

Managed back-office services supporting GE’s private-label credit card businesses, GE auto finance, and GE mortgage. Held responsibility for statement, remittance and card processing, with annual budget of $160 million and 920 people. Addressed massive issues, including timeliness and accuracy problems. Achieved turnaround of operations, dramatically improving service levels and stability. Upgraded management team, and implemented effective management practices and process improvements to enhance operations.

Us

New York, New York, Us

Chicago, Illinois, Us

Mba

Bs, Business Administration