Daniel Mosqueda Email & Phone Number

Midlothian, Tx, Us

New York, Ny, Us

Developed direct reports during weekly one on ones and trainings to further their knowledge and growth. ● Successfully managed the Media eSARF team and would conduct weekly meetings and trainings to ensure we processed the request forms correctly in compliance with auditors.● Managed Purchasing and Inventory needs while also looking for inexpensive solutions to fit into budget.● Successfully completed ITIL training courses that allowed me to have a more holistic view of our organization. ● Created and developed successfully a knowledge base that the entire reach me helpdesk has utilized.● Created a culture on my team that fostered growth and development.● Worked with PM and Business owners in implementing user permissions and roles for the various systems we have brought online this year. XGL, Pilot, Show seeker. ● Knowledgeable on Office 2016, VPN and VOIP systems. ● Maintained asset management documentation of PC, Server and Networking Hardware utilizing the Cherwell CMDB systems.

New York, Ny, Us

● Developed direct reports during weekly one on ones and trainings to further their knowledge and growth. ● Successfully managed the Media eSARF team and would conduct weekly meetings and trainings to ensure we processed the request forms correctly in compliance with auditors.● Managed Purchasing and Inventory needs while also looking for inexpensive solutions to fit into budget.● Successfully completed ITIL training courses that allowed me to have a more holistic view of our organization. ● Created and developed successfully a knowledge base that the entire reach me helpdesk has utilized.● Created a culture on my team that fostered growth and development.● Worked with PM and Business owners in implementing user permissions and roles for the various systems we have brought online this year. XGL, Pilot, Show seeker. ● Knowledgeable on Office 2016, VPN and VOIP systems. ● Maintained asset management documentation of PC, Server and Networking Hardware utilizing the Cherwell CMDB systems.● Provided Support to Executive Level Personnel while maintaining confidentiality and discretion when working with sensitive materials. This included Legal Holds and Data recovery.● Configured NTFS permissions utilizing principle of least privilege of file system to authorized users● Install, secure, configure and maintain Client Hardware Company wide. Educated employees and contractors on best practices focusing on security of company resources● Followed internal procedures for change management, incident management and escalation. ● Provided after-hours support for applications and project efforts when needed. ● Collaborated with other offices and territories to plan and implement new technology. ● Ensured proper release and maintenance of all systems.● Stay Current on the latest IT security trends and technologies to help guide the direction of the team.

New York, Ny, Us

• Developed and Maintained Images for the Service Desk using Clonezilla, Lite Touch and SCCM 2007. • Knowledgeable on Office 2010, 2013, 2016, VPN and VOIP systems. • Maintain asset management documentation of PC, Server and Networking Hardware.• Virtual Machine Image creation using VMWare Products• Provided Support to Executive Level Personnel while maintaining confidentiality and discretion when working with sensitive materials.• Supported Voice over IP Phone Systems• Supported a wireless network allowing wireless connectivity of office computers• Configured NTFS permissions utilizing principle of least privilege of file system to authorized users• Maintain, Replace and Securely Dispose of hard drives in company-wide Machines• Install, secure, configure and maintain Client Hardware Company wide. Educated employees and contractors on best practices focusing on security of company resources• Identified and corrected machine performance issues. • Oversaw the daily performance of computer systems. • Ensured proper installation of cables, operating systems and software. • Referred major hardware and software problems and defective products to vendors or technicians for service. • Followed internal procedures for change management, incident management and escalation. • Provided after-hours support for applications and project efforts when needed. • Collaborated with other offices and territories to plan and implement new technology. • Ensured proper release and maintenance of all systems.

Bentonville, Arkansas, Us

• Record parts and materials used, and order or requisition new parts and materials as necessary.• Diagnosed and repaired various problems on equipment ranging from electrical, pneumatics and automated loader issues.• Have experience repairing UL-60 generators.• Diagnose dysfunctional systems, apparatus, and components, utilizing testing equipment and hand tools, to diagnose the exact location of a breakdown in electrical components and correct the circuits immediately. • Analyze test results, machine error messages, and information obtained from operators in order to diagnose equipment problems. • Disassemble machinery and equipment to remove parts and make repairs. • Repair and replace broken or malfunctioning components of machinery and equipment.• Test electrical continuity of circuit boards and related electrical wiring, equipment, using testing equipment such as an ohmmeters, a voltmeter, to test specific areas for safety in the system.

Us

• Dispatched high priority calls to officers in the field.• Handled emergency calls that came from citizens.• Coordinated with fire department and paramedics on emergency calls for police assistance.• Dispatched all emergency calls within 1 1/2 minutes from the time of taking the call. • Completed PSO School covering Defensive Tactics, Negotiating skills, Report writing, and CPR.