Daniel Mosqueda Email & Phone Number

New York, NY, US

• Developed direct reports during weekly one on ones and trainings to further their knowledge and growth.
• Successfully managed the Media eSARF team and would conduct weekly meetings and trainings to ensure we processed the request forms correctly in compliance with auditors.
• Managed Purchasing and Inventory needs while also looking for inexpensive solutions to fit into budget.
• Successfully completed ITIL training courses that allowed me to have a more holistic view of our organization.
• Created and developed successfully a knowledge base that the entire reach me helpdesk has utilized.
• Created a culture on my team that fostered growth and development.

New York, NY, US

• Developed direct reports during weekly one on ones and trainings to further their knowledge and growth.
• Successfully managed the Media eSARF team and would conduct weekly meetings and trainings to ensure we processed the request forms correctly in compliance with auditors.
• Managed Purchasing and Inventory needs while also looking for inexpensive solutions to fit into budget.
• Successfully completed ITIL training courses that allowed me to have a more holistic view of our organization.
• Created and developed successfully a knowledge base that the entire reach me helpdesk has utilized.
• Created a culture on my team that fostered growth and development.

New York, NY, US

• Developed and Maintained Images for the Service Desk using Clonezilla, Lite Touch and SCCM 2007.
• Knowledgeable on Office 2010, 2013, 2016, VPN and VOIP systems.
• Maintain asset management documentation of PC, Server and Networking Hardware.
• Virtual Machine Image creation using VMWare Products
• Provided Support to Executive Level Personnel while maintaining confidentiality and discretion when working with sensitive materials.
• Supported Voice over IP Phone Systems

Bentonville, Arkansas, US

• Record parts and materials used, and order or requisition new parts and materials as necessary.
• Diagnosed and repaired various problems on equipment ranging from electrical, pneumatics and automated loader issues.
• Have experience repairing UL-60 generators.
• Diagnose dysfunctional systems, apparatus, and components, utilizing testing equipment and hand tools, to diagnose the exact location of a breakdown in electrical components and correct the circuits immediately.
• Analyze test results, machine error messages, and information obtained from operators in order to diagnose equipment problems.
• Disassemble machinery and equipment to remove parts and make repairs.

US

• Dispatched high priority calls to officers in the field.
• Handled emergency calls that came from citizens.
• Coordinated with fire department and paramedics on emergency calls for police assistance.
• Dispatched all emergency calls within 1 1/2 minutes from the time of taking the call.
• Completed PSO School covering Defensive Tactics, Negotiating skills, Report writing, and CPR.