- development of workplace strategy based on data driven analysis and employee experience gathered with a variety of study methods for UK and CEME offices- formulation office footprint requirements and office portfolio advisory- workplace standards and policies preparation in cooperation with the client and based on JLL experience gained during cooperation with Barclays- preparation and implementation of measurements methods to capture the workplace strategy projects success and employee satisfaction

- Developing an appropriate workplace strategy or change management approach based on understanding the Client's requirements and needs- Running tailored workplace research and preparing valuable reports and recommendations towards the future workplace- Delivering consultancy and preparing recommendations for reshaping Client premises, including test fits- Studying the Client's organisation on each level in order to understand and recommend solutions fulfilling and enhancing the office end-user experience

- Managing workplace services in Poland&Baltics region.- Managing office fit-out projects in Latvia, Lithuania, Estonia, Poland.- Managing OPEX and CAPEX budgets.- Leveraging cost-effective, best practice, global solutions across Unilever to meet users’ needs.- Developing win-win relationships with selected providers to meet current and future requirements.- Providing lower cost of delivery through standardisation, simplification, process harmonisation & scale leverage.- Being accountable for day-to-day service delivery and manage operations of in-house teams and service provider.- Being accountable for the Security, Safety, Health & Environment arrangements in cooperation with SHE department.- Identifying trends and opportunities aimed at improving service and cost effectiveness.- Liaising with key stakeholders and clients to develop plans and address these opportunities.- Ensuring timely and accurate performance reporting – SLA’s, KPI’s, etc. Facilitate regular performance reviews with service providers and/or in-sourced operations teams with country leadership teams.

- Being a part of team in One Building Project - moving approximately 2000 employees from current offices to One building: gathering all requirements and needs from employees, IT staff, senior management for new premises cooperation with architects in creating space plans for new offices cooperation with architects in creating laboratories for employees of R&D in new building office budget preparation: fit out, new laboratory equipment, technical equipment internal cooperation of Legal, business owners, Finance, IT and Security actions negotiations with suppliers, vendors agreements negotiations in case of special technical equipment deliver for Laboratories- Responsible for part of fit out works: mainly technical rooms and laboratories in currently occupied office space- Taking active part in handover office space process- Vendor selection of the office needs – bids and requests for offers, preparation of necessary documentation, verification of the offers, negotiation of the contract conditions- Facility management – contacts with the building landlords and technical services of the office buildings management and coordination of works- EHS coordinator trained in Headquarters in Korea

- Being a part of team in One Building Project - moving approximately 2000 employees from current offices to One building: gathering all requirements and needs from employees, IT staff, senior management for new premises cooperation with architects in creating space plans for new offices cooperation with architects in creating laboratories for employees of R&D in new building office budget preparation: fit out, new laboratory equipment, technical equipment internal cooperation of Legal, business owners, Finance, IT and Security actions negotiations with suppliers, vendors agreements negotiations in case of special technical equipment deliver for Laboratories- Responsible for part of fit out works: mainly technical rooms and laboratories in currently occupied office space- Taking active part in handover office space process- Vendor selection of the office needs – bids and requests for offers, preparation of necessary documentation, verification of the offers, negotiation of the contract conditions- Facility management – contacts with the building landlords and technical services of the office buildings management and coordination of works- EHS coordinator trained in Headquarters in Korea

- Re-building/rearrangements – supervision and coordination of construction, fit-out works, communication with involved groups/teams- Cooperation with suppliers of goods and services- Vendor selection of the office needs – bids and requests for offers, preparation of necessary documentation, verification of the offers, negotiation of the contract conditions- EHS coordinator: Trained in Samsung Headquarters in Korea Coordination, supervision and implementation of changes requested by Headquarters Monthly reporting to Samsung Headquarters Evacuation coordinators team organisation inside the company: team of 80 people, organisation of first aid, evacuation coordination and fire safety trainings- Preparation, scheduling and coordination of approximately 500 people relocation inside 3 current office buildings- Office repairs – coordination of all works, reporting all failures, execution of efficient repairs- Handing over of office spaces – coordination, execution of ordered works, verification of demands and delivered result

- Software testing on Samsung mobile devices- Reporting of bugs and cooperation with developers in reproduction and bug fixing- Participation in internal trainings of GSM/2G/3G technology, software testing ways

- Telephone customer service of Era/T-mobile customers- Inbound line service- Receiving complaints- Drafting contracts- Providing information certainly meant Promotion- Phone number transfers- Agreements drafting

- Presenting the advantages of promotional products presented to the customer- Telephone sales of promotion products to customers of Era/T-mobile customers- Phone number transfers- Creating a positive image of the Company