A driven leader in project and program manager who thrives in challenging and competitive organizations, delivering complex and reliable solutions. An extensive background in Technical Operations Management, Technology integration, Full lifecycle Program Development, Risk mitigation, Budget, Strategy, and Team development. Repeatedly recognized for increasing team effectiveness, and cited as subject matter expert and leader for complex process optimization. Experienced in, and with, Federal agencies, outsourced resources and vendors, designing and managing program of work for annual and long-term development and implementation. Teamwork centric values, personal and professional development for Team members and self, effective communication, creativity, and sharing knowledge skills and abilities with each other are intrinsic and extrinsically sought and continually developed. Strong technical background in the use of technology, prioritization, time management, implementation, and systems optimization with proven ability to build relationships and vesting of staff and optimized practices across multiple large teams towards a unified goal. Proven expertise utilizing Federal and Private large-scale cloud-based systems and software for collaborating on shared work, records management, and data retrieval. Always offer an “open-door” policy for anyone seeking coaching, mentoring, or to share ideas/opinions.Skills, and Certifications:• Current Software expertise: Zoom, Teams, Dropbox, Box, OneDrive, Google apps, Microsoft Office Suite, Adobe, Oracle, and Government servers and software• Formally trained, and federally certified annually, for harassment, ADA, EEO, and how to conduct individualized development evaluations and team building- including coaching and mentoring, career development, workplan scheduling, training, and conflict resolution • Atlassian Badge- Jira, Jira Service Management, Confluence, and Trello Fundamentals • Lean Six Sigma, certified Yellow Belt• Federal Supervisors training- Generate and interpret program reports against milestones, interdependent department needs, and compliance constraints• Training- Handling of sensitive, and protected information using Federal and operational guidance
Listed skills include Customer Service, Training, Microsoft Office, Microsoft Word, and 27 others.
