It Placement Student
• Delivering high levels of customer service when resolving tickets as IT Technical Support. • Account and device administration via AD, AAD, SCCM. • Intune configuration, testing and pilot rollout across UK IT Ops, under support of a colleague. • Asset management, provisioning devices for users with a range of requirements. • Managing mini I.T. projects across departments, generating procedures and documentation. • Creating scripts and programs to automate routine tasks and enhance end-user support. • Installing, configuring and supporting everyday and automotive industry-specific software.