Daniel Munyao Email and Phone Number
I'm a specialist in luxury hospitality and focus on the curation of unique guest experiences which have an emotional resonance. My approach is guestcentric, and I firmly believe in the power of creating emotional connections through exceptional service. I've had a lot of success by making my team more empowered and accountable, which results in high guest reviews and repeat sales. I've simplified the journey for guests in my current role, and this has led to 30% increase of guest satisfaction.CARRIER OBJECTIVES1. To use knowledge acquired & skills to enrich my career leading to the growth of the industry. 2. Responsible and ambitious, with excellent time management and customer service abilities. 3. Complete my duties without close supervision. 4. To work in a competitive field with changing trends. 5. To achieve the highest levels of honesty & integrity. 6. Seeking a challenging role that will improve on my critical and creative thinking.
Angama
View- Website:
- angama.com
- Employees:
- 32
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Guest Experience SpecialistAngama Nov 2024 - PresentNarokI focus on creating and maintaining exceptional experiences for guests throughout their stay thus creating a good and long lasting rapport between the guest and the Organisation. -
Guest Logistics CoordinatorAngama Mar 2023 - Nov 2024Narok -
Guest Logistics CordinatorAngama Mara Mar 2023 - Apr 2024Worked as a Guest Logistics Cordinator my principal responsibilities were; Conducting online research to understand Guest preferences and needs 1. before they arrive the property. Fostering relationships with other properties for exchange of valuable Guest information, for the guest to receive best service. Take meticulous note of guests' requests, special occasions to make the guests stay extraordinary. Act as a bridge between our guests and relevant teams4. Stay informed about protocols and training, reporting any system issues to the reservations team promptly. Personally welcome guest and setting the tone for a fantastic stay right from the moment they arrive. Generate and distribute necessary reports to ensure smooth operations.7.
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Management TraineeAngama Mara Jan 2023 - Mar 2023Went through three departments; Food and Beverage Service1. House keeping & Laundry 2. Administration & Operations.3.
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SupervisorTravelers Beach Hotel And Spa Sep 2021 - Dec 2021Underwent through three departments, Front office department 1. Food and Beverage Service and Food Production 2. House keeping and Laundry 3.
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SupervisorUtalii Hotel May 2021 - Aug 2021Went through through the following departments, Front office department 1. Food and Beverage Service and food Production2. House keeping and Laundry 3.
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SupervisorUtalii Hotel May 2021 - Aug 2021Went through through the following departments, Front office department 1. Food and Beverage Service and food Production2. House keeping and Laundry 3.
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Casual WaiterWindsor Golf Club Nov 2019 - Dec 2019Worked as a casual employee on my free time in the Food and Beverage Service Department
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Casual WaiterFairmount Mount Kenya Safari Club Nov 2019 - Dec 2019Worked on weekends in the Food and Beverage Service department
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TraineeSafari Park Hotel And Casino Sep 2019 - Dec 2019Went through the familiarisation program in the following departments, Front office department 1. Food and Beverage Service Department 2. Food Production department 3. House keeping and Laundry 4. Administration and Stores Department5.
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Brand Ambassador/ Bank TellerEco Bank Jun 2017 - Dec 2017Worked as a brand ambassador as well as a teller in Eco Bank Kenya.
Daniel Munyao Education Details
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Kenya Utalii CollegeHotel Management -
Upper Hill SchoolSecondary School Education
Frequently Asked Questions about Daniel Munyao
What company does Daniel Munyao work for?
Daniel Munyao works for Angama
What is Daniel Munyao's role at the current company?
Daniel Munyao's current role is A Graduate of Kenya Utalii College in Hotel Management, currently working at Angama Mara.
What schools did Daniel Munyao attend?
Daniel Munyao attended Kenya Utalii College, Upper Hill School.
Who are Daniel Munyao's colleagues?
Daniel Munyao's colleagues are Amos Maina, Maureen Ndaiga, Halima Idd, Cpa(K), Joseph Kosen, Victorine Onchari, Shiro Kimari, Sarah Leshao.
Not the Daniel Munyao you were looking for?
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Daniel Munyao
Nairobi -
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1yahoo.com
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Daniel Munyao
Nairobi County, Kenya1yahoo.com
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