Daniel Munyao

Daniel Munyao Email and Phone Number

A Graduate of Kenya Utalii College in Hotel Management, currently working at Angama Mara @ Angama
tias, canarias, spain
Daniel Munyao's Location
Nairobi County, Kenya, Kenya
About Daniel Munyao

I'm a specialist in luxury hospitality and focus on the curation of unique guest experiences which have an emotional resonance. My approach is guestcentric, and I firmly believe in the power of creating emotional connections through exceptional service. I've had a lot of success by making my team more empowered and accountable, which results in high guest reviews and repeat sales. I've simplified the journey for guests in my current role, and this has led to 30% increase of guest satisfaction.CARRIER OBJECTIVES1. To use knowledge acquired & skills to enrich my career leading to the growth of the industry. 2. Responsible and ambitious, with excellent time management and customer service abilities. 3. Complete my duties without close supervision. 4. To work in a competitive field with changing trends. 5. To achieve the highest levels of honesty & integrity. 6. Seeking a challenging role that will improve on my critical and creative thinking.

Daniel Munyao's Current Company Details
Angama

Angama

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A Graduate of Kenya Utalii College in Hotel Management, currently working at Angama Mara
tias, canarias, spain
Website:
angama.com
Employees:
32
Daniel Munyao Work Experience Details
  • Angama
    Guest Experience Specialist
    Angama Nov 2024 - Present
    Narok
    I focus on creating and maintaining exceptional experiences for guests throughout their stay thus creating a good and long lasting rapport between the guest and the Organisation.
  • Angama
    Guest Logistics Coordinator
    Angama Mar 2023 - Nov 2024
    Narok
  • Angama Mara
    Guest Logistics Cordinator
    Angama Mara Mar 2023 - Apr 2024
    Worked as a Guest Logistics Cordinator my principal responsibilities were; Conducting online research to understand Guest preferences and needs 1. before they arrive the property. Fostering relationships with other properties for exchange of valuable Guest information, for the guest to receive best service. Take meticulous note of guests' requests, special occasions to make the guests stay extraordinary. Act as a bridge between our guests and relevant teams4. Stay informed about protocols and training, reporting any system issues to the reservations team promptly. Personally welcome guest and setting the tone for a fantastic stay right from the moment they arrive. Generate and distribute necessary reports to ensure smooth operations.7.
  • Angama Mara
    Management Trainee
    Angama Mara Jan 2023 - Mar 2023
    Went through three departments; Food and Beverage Service1. House keeping & Laundry 2. Administration & Operations.3.
  • Travelers Beach Hotel And Spa
    Supervisor
    Travelers Beach Hotel And Spa Sep 2021 - Dec 2021
    Underwent through three departments, Front office department 1. Food and Beverage Service and Food Production 2. House keeping and Laundry 3.
  • Utalii Hotel
    Supervisor
    Utalii Hotel May 2021 - Aug 2021
    Went through through the following departments, Front office department 1. Food and Beverage Service and food Production2. House keeping and Laundry 3.
  • Utalii Hotel
    Supervisor
    Utalii Hotel May 2021 - Aug 2021
    Went through through the following departments, Front office department 1. Food and Beverage Service and food Production2. House keeping and Laundry 3.
  • Windsor Golf Club
    Casual Waiter
    Windsor Golf Club Nov 2019 - Dec 2019
    Worked as a casual employee on my free time in the Food and Beverage Service Department
  • Fairmount Mount Kenya Safari Club
    Casual Waiter
    Fairmount Mount Kenya Safari Club Nov 2019 - Dec 2019
    Worked on weekends in the Food and Beverage Service department
  • Safari Park Hotel And Casino
    Trainee
    Safari Park Hotel And Casino Sep 2019 - Dec 2019
    Went through the familiarisation program in the following departments, Front office department 1. Food and Beverage Service Department 2. Food Production department 3. House keeping and Laundry 4. Administration and Stores Department5.
  • Eco Bank
    Brand Ambassador/ Bank Teller
    Eco Bank Jun 2017 - Dec 2017
    Worked as a brand ambassador as well as a teller in Eco Bank Kenya.

Daniel Munyao Education Details

  • Kenya Utalii College
    Kenya Utalii College
    Hotel Management
  • Upper Hill School
    Upper Hill School
    Secondary School Education

Frequently Asked Questions about Daniel Munyao

What company does Daniel Munyao work for?

Daniel Munyao works for Angama

What is Daniel Munyao's role at the current company?

Daniel Munyao's current role is A Graduate of Kenya Utalii College in Hotel Management, currently working at Angama Mara.

What schools did Daniel Munyao attend?

Daniel Munyao attended Kenya Utalii College, Upper Hill School.

Who are Daniel Munyao's colleagues?

Daniel Munyao's colleagues are Amos Maina, Maureen Ndaiga, Halima Idd, Cpa(K), Joseph Kosen, Victorine Onchari, Shiro Kimari, Sarah Leshao.

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