Worked closely with staff to ensure quick and efficient action was taken to collect appropriate payments from multiple accounts. Utilized superb customer service and conflict resolution techniques with delinquent account holders, and worked closely with them to develop a manageable resolution.

Ensured that all federal and state laws and regulations were adhered to, and assisted in the timely submittal of various State and Federal permit applications.Served as primary contact for EOG Resources, and communicated necessary information to partners during the company wide transition to a cloud-based record management system. Maintained in-house spreadsheets, and carefully entered information into company database.Communicated with multiple departments and individuals regarding upcoming projects, and informed them of any potentially laws and regulations that may require special attention. " Carefully updated and maintained an online record management system." Consistently updated knowledge of company policies and practices, and laws and regulations.

Communicated and interacted with all departments effectively and competently. Responded to a heavy volume of incoming phone calls and patient emails.Answered patients’ questions regarding medical procedures.

Managed property evaluations and assessments, and ensured non-influence appraisal reporting. Oversaw the random selection of investor approved appraisers for conventional and FHA loans.Prepared loans according to investor guidelines, and performed final review of required documents.Maintained a keen, detailed knowledge of multiple loan categories, and various real estate laws.Communicated closely with supervisors regarding any issues or unforeseen complications.

" Designed and built a structure to efficiently store equipment." Managed retail staff on a daily basis, ensuring high levels of customer service were maintained." Reviewed and evaluated employee performance, and provided on the job training when necessary.