Daniel Muriithi Email & Phone Number

Nairobi, Kenya

As a supervisor am responsible for t he day-to-day operation of a team, department, or a shift. Supervisors typically have experience in the teams purpose or goal and have earned the position based on management's belief that they're capable of guiding the team.Duties and responsibilities:Screening, interviewing, hiring, and training restaurant staff.Managing restaurant staff's work schedules.Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.Checking in on dining customers to enquire about food quality and service.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurant’s cash flow and settling outstanding bills.Reviewing customer surveys to develop and implement ways to improve customer service.Resolving customer complaints in a professional manner.

Dubai, United Arab Emirates

Supported the management team by upholding restaurant quality, sanitation and safety standards.Trained and certified all new hires on customer service expectations, safety procedures, proper food handling by following restaurant guidelines and protocols.Handled all routine customer problems, ensuring all concerns were corrected and resolved promptly.Supported and coached the front-of-the-house staff in excellent customer service.Prepared and conducted pre-shift meetings to provide clear direction on daily focuses.Monitored dining area to ensure best customer experiences.Consistently checked on customers to ensure satisfaction with each food course and beverages.Effectively communicated with all staffs regarding new protocols.Managed opening and closing duties.

United Arab Emirates

• Ensure excellent and professional client service at all times. • Setup and reset specific function activities as directed. • Undertake general waiting and service duties of food and beverages. • Communicate and liaise with team members, kitchen and other areas of operation • Follow hygienic food and beverage handling procedures. • Adhere to Responsible Service of Alcohol legislation. • Any other duties as directed within the scope of job holder’s skills and capabilities. • Ability to work in a team based environment. • Able to work a flexible roster including evening and weekend work where necessary. • Be aware and understand all relevant guidelines and policies. • Other duties as required and outlined by the Food and Beverage Manager and Supervisor.

Dubai.

United Arab Emirates

Driver And Safety Teacher Education

Computer Application, Distinction

Certificate, O Level