Daniel Murillo Email & Phone Number

Monterrey, Nuevo León, México

Customer service GM, Ford, Honda and Tesla in problem solving analysis (8D's, PPS, PDCA, etc.), management of Covisint customer portal, reporting of internal and external quality metrics to management, attention to internal audits and clients, Plan Control and FMEA, participation in the launch of new projects with Tesla (Seat Back Model S) and Honda (ILX Acura) and/or engineering changes (PPAP), development of inspection and containment methods, training of the personnel and supervision of 25 quality technicians, preparation in BIQS and IATF 16949/ISO 9001 certification for February 2022, QPA and LPA audits, 5's audits, budget management, management of third-party providers.

Support innovation and develop the team during the engineering, manufacturing, quality and financial processes.Design verification and support in the launch process after NPI, Lean Manufacturing, PPAP, Training and Quality Tools.Advice and training in development of internal audits such as Audits LPA´s and IATF 16949:2016/ISO9001 2015 (internal/external).Advice, training and implementation of Torque Strategies assembly processes,Support and advice in FMEA to reduce RPN through Severity with a 25% improvement.Improvement consulting with 22% through a 7-waste methodology in a mapping of the assembly line process.Advice on improvement of the assembly line in the implementation of torque strategies, reducing 43% in scrap.

Querétaro Y Alrededores, México

Responsible for the QMS, IATF 16949:2015/ISO 9001 and VDA, launch projects with customers Tiers 1(DY-Auto/Bosch/LG), suppliers, incoming, production & customer quality, quality personnel.Reduction from 25 customer claims per month to 1 per customer month in 6 months (with 3 customers Bosch, LG-IT, DY-Auto) .Development, Training and Implementation of LPA internal audit, with a 50% reduction of internal defects.Implementation of external audits in IATF 16949/ISO 9001 and VDA 6.3 to suppliers (previously they were not carried out).IATF 16949 Re-certification 2019 March with 1 Minor Non-Conformity.Improvement of Customer Satisfaction ScoreCard from 60% to 94% scorecard.

Hermosillo Y Alrededores, México

Participate for KPIs metrics with OEMs Customers as Tier 1 for FORD, maintaining the Quality results under goals and contribute to exceed Customer expectations working with a networking environment to support Customer Requirements.Participate Quality Coordination for different launch for OEMs tier 1(DFMED, Plan Control, PPAP).Quality Support Assistance on Launch Project for FORD Fusion/MKZ Lincoln 2005, 2010 and 2014 project.Internal auditor IATF 16949:2016/ISO 9001 2015 and re-certification with last 3 years with 4 Minor No Conformities.LPAs audits from 60% thru 100% completion on time for last 2 years.Budget, personnel and third party administration.Kaizen and training events.Reduction of rejections or QR's in defects of the type of Noises and Squeaks also with a reduction of 95%.

Hermosillo Y Alrededores, México

Development of programming and execution of preventive maintenance, scheduled corrections, budget management, spare parts inventories (Max. And Min.), Action plans through MTBF and MTTR metrics, supervision of technical personnel in charge (3 supervisors and 25 technicians), participation in the launch of new projects and / or engineering changes (PPAP), training of technical staff in Allen Bradley PLC programming.

Heat Treatment Service Engineer in industrial equipment mainly automotive area, installation and start-up of new equipment, technical service to used equipment, quotes and training.

Querétaro, Querétaro Arteaga, México

Responsible for the design of electrical heat resistors (tubular, cartridge, band, etc.), generate production orders for the manufacture of heat resistors (tubular, cartridge, band, etc).