Daniel Murnane Email & Phone Number

Newbury

Developing and rolling out training packages for Optical network across Network Operations.Knowledge transfer within the team and the wider technology operations organisation. lifecycle management of optical platforms,Identify and deliver opportunities for automation of knowledge base and process.Technical stakeholder for new technology Introduction and type Approval activityVendor management from an incident and technology roadmap perspective.Own technical escalations… Show more Developing and rolling out training packages for Optical network across Network Operations.Knowledge transfer within the team and the wider technology operations organisation. lifecycle management of optical platforms,Identify and deliver opportunities for automation of knowledge base and process.Technical stakeholder for new technology Introduction and type Approval activityVendor management from an incident and technology roadmap perspective.Own technical escalations, drive resolution, and service restoration for complex issues.Identify and deliver knowledge transfer activities to the wider audienceOperational Vendor Management (review forums, Technical escalations) Ensuring the effective delivery of new equipment, software releases, and systems into the assure community - Show less

Berkshire

. Install and maintain Optical Network manager software. Provision and provide maintenance support of Core Optical network. support and develop Operations desk

Berkshire

. Responsible for maintaining Vodafone, Customer Networks.. Taking Ownership of customer Escalated Technical faults.. Providing Technical assistance to NOC on request. Being point of contact for customer on technical issues. Attending Customer meetings to provide input on ongoing/previous incidents

Bracknell, Berkshire

Network Operations Centre Core SDH & Optical EngineerWorking Knowledge of various SDH and DWDM equipment including.Ciena: 4200 5200, 6500 & CPLNortel: TN1X/TN4XE, TN16X/TN64XMarconi: SMA series, Extenders/Packetspan MSH84/86, MHL300 and OMS series.Alcatel 1661/664/1644Manage Vodafone Core networkvia network management tools including Marconi MV36, MV38 ,M1H & EMOSNortel PresideAlcatel / Marconi SDH cross connectCurrently hold SC Security clearance.

My main duties include the pro-active and re-active fault management of C&W Network.• Responsible for the immediate diagnosis of network and customer faults taking all therequired actions necessary to ensure service is restored within service levelagreements.• Control and co-ordinate faults on live networks interfacing with engineering staff,customer service staff and customers as required.• Manage and control the planned works on live networks to minimise downtime.•… Show more My main duties include the pro-active and re-active fault management of C&W Network.• Responsible for the immediate diagnosis of network and customer faults taking all therequired actions necessary to ensure service is restored within service levelagreements.• Control and co-ordinate faults on live networks interfacing with engineering staff,customer service staff and customers as required.• Manage and control the planned works on live networks to minimise downtime.• Familiar with manipulating databases and spreadsheets.• Deputise for NMC Shift Team Leaders.Covering such disciplines asSDH & PDH transmissionDMS & System x SwitchesEthernet LAN products from 2meg up to 10GBCisco Routers & Switches Show less

My main responsibilities included:Installing and commissioning of PDH, SDH & Data Network/equipment at Customerpremises.Responsible for the Maintenance of Cable & Wireless’ own Network/equipment (based on acall out rota of 1 in 4)Fault finding and fixing in allocated time schedules, Commission software-controlled

Responsible for team of Engineers installing Direct exchange lines into Business premises, arranging materials and checking final quality of installation