Daniel Murphy Email & Phone Number

United Kingdom

London

London

London

I was selected for the British Airways Future Leaders (Leaders for Business) Graduate Programme in 2014 and subsequently worked in three roles across the Operations and Commercial Directorates.► Distribution Futures Lead (Travel Technology) - within a small but fast-growing area, responsible for the early-stage rollout of British Airways New Distribution Capability to the indirect channel (travel agencies, travel management companies, etc.), launching a long-term programme of work to… Show more I was selected for the British Airways Future Leaders (Leaders for Business) Graduate Programme in 2014 and subsequently worked in three roles across the Operations and Commercial Directorates.► Distribution Futures Lead (Travel Technology) - within a small but fast-growing area, responsible for the early-stage rollout of British Airways New Distribution Capability to the indirect channel (travel agencies, travel management companies, etc.), launching a long-term programme of work to transition c.£7bn of annual revenue to this new technology. This was a high-profile role working across the travel industry to become an early expert in a completely new area which has since dominated the airline technology landscape.► Airport Operations & Customer Service Manager (Mediterranean & South America) - Responsible for a portfolio of change management projects across the region, including the rollout of the new British Airways airport check-in system in this region, which was a significant change project involving detailed operational planning. I also led new route start-ups in Valencia (ES), Lima (PE) and Santiago (CL), as well as a terminal move in Rio de Janeiro (BR). Upon completion of the Lima route start-up, I stayed there as Country Operations Manager for four months to implement robust operational processes for it to be managed with no local British Airways representative - the first route to operate in this model across the BA global network. The success of this trial has since led to other airports following it and a substantial cost saving for the airline.► Community Investment Programme Lead - Effected change across a portfolio of CSR initiatives, including the Flying Start partnership with Comic Relief, a Volunteering programme and a Schools Education programme, significantly building their internal and external reputations and establishing the organisation as a leader in this space. Show less

Bachelor Of Science (Bsc), French And Mathematics, 1St

1st Class, BSc Combined Honours in French and Mathematics with Distinction in Spoken French

Bsc French And Mathematics, Langues Etrangères Appliquées, 1St