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Managing a team of Candidate Experience Associates focused on Sales and Operations & University Recruiting within Wayfair. Assisting the Candidate Experience team and Talent Acquisition departments with technical troubleshooting, adoption, and live coaching as a subject matter expert on Greenhouse, Goodtime, Visier, Service Now, and Prelude.Leading and training a team of four new Goodtime administrators in my capacity as a vendor relations owner.Partnering with recruiting teams within Wayfair to administer our candidate Net Promoter Score survey and present findings to leadership to improve our candidate experience.

Scheduled a high volume of interviews and provided upbeat white glove service for candidates across all of Wayfair’s functions (Campus, Executive, Engineering, Sales and Operations, Business, Design).Partnered with the University Recruiting team to improve the interviewing experience of our candidates coming out of academic programs.Led initiatives to track data analytics for common issues in Service Now and net promoter scores for recruiting.Onboarded and mentored new team members along with interviewing candidates looking to join the Candidate Experience team.

Sourced top talent in the information technology industry, conducted technical evaluations to identify skillsets and evaluated the match between candidates and clients.Applied my skillset to full desk recruiting including interviewing, scheduling interviews between candidates and clients, and negotiating final offers.Wrote job descriptions and advertisements, sourced talent through database mining, internet research, third party technologies, online communities, cold calling, and referrals.