Daniel N. Email & Phone Number
Who is Daniel N.? Overview
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Daniel N. is listed as NOC VAS & IoT at AT&T México, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Daniel N..
Daniel N. previously worked as NOC BO VAS & IoT engineer at At&T México and NOC BO VAS & IoT engineer at At&T México. Daniel N. holds Licenciatura, Ciencias De La Informatica from Instituto Politécnico Nacional.
Email format at AT&T México
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About Daniel N.
Global technical service delivery professional with over 11 years working and providing experience and support to promote the achievement of key organizational goals and objectives, providing support to customer and field service staff in resolving moderate to complex technical issues.
Daniel N.'s current company
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Daniel N. work experience
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Noc Bo Vas & Iot Engineer
Current
Noc Core Cs/Ps/Ims/Vas Engineer
Customer Support Professional L1
Unm Tef Incident Manager
1St Level Operations Ran Performance For Sprint, Usa
- Competences:
- 1st and 2nd level triage for LTE on Nokia Mini macro platform.
- 1st level incident management on customer cases, escalations and outages.
- Manage large scale events over Nokia Mini macro platform
- Support to 2nd level fix agencies.
- NOC operations support for Mini macro markets on USA as well as NTT support for Field technicians.
Customer Problem Management: Tier Ii Cfemto Team Leader For Sprint, Usa.
- Competences:
- 2nd level triage CDMA/EVDO femtocells.
- Manage customer and Vice presidential escalation levels
- Support to 2nd level fix agencies (NTAC, RF engineering, OEM)
- 2nd level Monitoring of all USA markets for femtocells preventive troubleshooting
- Manage weekly OPI/KPI reports on operation status.
1St Level Operations For Clearwire, Usa
- Competences:
- 1st and 2nd level triage for WiMAX, CDMA2000 and LTE.
- 1st level incident management on customer cases, escalations and outages.
- Support to 2nd level fix agencies.
- NOC operations support for all markets on USA as well as NTT support for Field technicians.
- Operations supports for local exchange carriers.
Customer Problem Management For Mobilicity, Canada.
- Competences:
- 1st and 2nd level triage for 3G voice, data and SMS.
- 1st level incident management on customer cases, escalations and outages.
- Support to 2nd level fix agencies as well with VAS teams and IP Core teams.
Customer Problem Management For Sprint, Usa.
- Competences:
- 1st level triage for CDMA 2000/EVDO/IDEN cases
- 1st level incident management on customer cases
- 1st level problem management on follow up escalations
Daniel N. education
Frequently asked questions about Daniel N.
Quick answers generated from the profile data available on this page.
What company does Daniel N. work for?
Daniel N. works for AT&T México.
What is Daniel N.'s role at AT&T México?
Daniel N. is listed as NOC VAS & IoT at AT&T México.
Where is Daniel N. based?
Daniel N. is based in Mexico City, Mexico, Mexico while working with AT&T México.
What companies has Daniel N. worked for?
Daniel N. has worked for At&T México, At&T, Tech Mahindra (Formerly Mahindra Satyam), Nokia, and Ericsson.
How can I contact Daniel N.?
You can use AeroLeads to view verified contact signals for Daniel N. at AT&T México, including work email, phone, and LinkedIn data when available.
What schools did Daniel N. attend?
Daniel N. holds Licenciatura, Ciencias De La Informatica from Instituto Politécnico Nacional.
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